Hotel management systems
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Hotel management systems
News about hotel software and hospitality management, reservation systems, online booking engines and front desk operations.
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Clock Software to attend the World Travel Market 2015 in London, UK | PRLog

Clock Software to attend the World Travel Market 2015 in London, UK | PRLog | Hotel management systems | Scoop.it
Clock Software to attend the World Travel Market 2015 in London, UK. The hospitality software provider is joining the biggest hospitality industry event to showcase its innovative property management system Clock PMS and find new business opportunities - PR12489934
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Hotel Management Systems from the Standpoint of Users

Hotel Management Systems from the Standpoint of Users | Hotel management systems | Scoop.it
Hotel management system users were surveyed to unveil most useful software features, top benefits of using a hotel PMS and the hardest challenges
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8 Tips for Repeat Stays: Family Edition - DwellableTrends

8 Tips for Repeat Stays: Family Edition - DwellableTrends | Hotel management systems | Scoop.it
Clock Software's insight:

Some easy to manage tricks to make your guests, especially families, willing to come back again and again. Neither requires a big budget but all are what can make you the one place to stay, return to and recommend to others. 

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Clock PMS Improves Online Distribution Capabilities for Hotels with RezGain Integration

Clock PMS Improves Online Distribution Capabilities for Hotels with RezGain Integration | Hotel management systems | Scoop.it
Clock Software and RateGain announced the official integration of their software solutions to deliver more value to hotels and boost their online sales powers.
Clock Software's insight:

Clock PMS and RezGain are now working together to improve the online distribution of customer hotels

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Clock Software Integrates with RateGain’s Channel Management Solution - RezGain

Clock Software Integrates with RateGain’s Channel Management Solution - RezGain | Hotel management systems | Scoop.it
Clock Software Integrates with RateGain’s Channel Management Solution - RezGain
Clock Software's insight:

This is the second channel manager to integrate with the cloud based hotel management system Clock PMS. 

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The hotels of the future: could 'Li-Fi', video tables and intelligent coffee machines become the norm? - Telegraph

The hotels of the future: could 'Li-Fi', video tables and intelligent coffee machines become the norm? - Telegraph | Hotel management systems | Scoop.it
Hotels could change beyond recognition in the next few years, says Sarah Baxter - but will travellers miss the human touch?
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Employment of the Web Booking Engine in Clock PMS - Best Practice

Employment of the Web Booking Engine in Clock PMS - Best Practice | Hotel management systems | Scoop.it
The web booking engine in Clock PMS provides different tools for hoteliers to optimise their online sales funnel. Find some good employment practices.
Clock Software's insight:

More direct bookings is a key phrase that means a lot for every hotelier. @Clock Software offers a comprehensive web reservation system with their hotel PMS software. This article tells more about how to leverage the booking engine and benefit from it the most. 

#directbookings #bookingengine #hotels #ClockPMS

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Replace the expensive printers with kitchen monitors

Replace the expensive printers with kitchen monitors | Hotel management systems | Scoop.it
Clock POS kitchen displays to replace costly printers and streamline food preparation. Scroll to find an order, tap to mark as ready, enjoy your work.
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Hotel manager posts open letter to hotel guests who threatened bad online review to gain discount - Independent.ie

Hotel manager posts open letter to hotel guests who threatened bad online review to gain discount - Independent.ie | Hotel management systems | Scoop.it
A DUBLIN hotel manager has hit out at two German guests at his establishment, who he claimed attempted to blackmail staff in order to gain a discount.
Clock Software's insight:

Travel Review Threats - it is pure black mailing but there are still travellers who practice this. Should hoteliers give everything to avoid the negative review or should they take a firm position publicly? 
Before any travel websites even existed, there was the Frankfurter Tabelle that was used in the same way by a number of hotel guests. Now it's TripAdvisor. A never-ending story.
Maybe "Fawlty Towers" has to become an educational movie in the hotel management schools.  :)  

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Clock Software's curator insight, October 7, 2014 4:29 AM

Travel Review Threats - it is pure black mailing but there are still travellers who practice this. Should hoteliers give everything to avoid the negative review or should they take a firm position publicly? 
Before any travel websites even existed, there was the Frankfurter Tabelle that was used in the same way by a number of hotel guests. Now it's TripAdvisor. A never-ending story. 
Maybe "Fawlty Towers" has to become an educational movie in the hotel management schools.  :)  

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Let your customers book several rooms or different stays in one transaction with Clock PMS

Let your customers book several rooms or different stays in one transaction with Clock PMS | Hotel management systems | Scoop.it
Making of multiple hotel bookings in one transaction is now available in the web reservation system of Clock PMS. Different rooms or stays possible.
Clock Software's insight:

Beneficial for corporate clients, groups or travel agents. Book all the rooms you need and confirm only once. 

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ehotelier - Unique guest-facing features in Clock PMS

ehotelier - Unique guest-facing features in Clock PMS | Hotel management systems | Scoop.it

The software developer Clock Software has released the latest update of its full-featured cloud based hotel software, Clock PMS. Expanding its unique guest Self Service portal, the update takes one step further towards meeting client expectations and ensuring customer satisfaction by adding a new Guest Feedback feature. 

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Learn what happens when potential guests land on your web reservation system

Learn what happens when potential guests land on your web reservation system | Hotel management systems | Scoop.it
Your web booking engine is the core conversion instrument of your website. Measure and analyse its performance with Google analytics and Clock PMS.
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30 Ways to Ask Software Providers the Questions You Really Meant to Ask

30 Ways to Ask Software Providers the Questions You Really Meant to Ask | Hotel management systems | Scoop.it
There's no such thing as a dumb question when it comes to software evaluation. But there are specific questions you can ask to really uncover the info you're seeking.
Clock Software's insight:

Ask the right questions before you buy software and there is a bigger chance you will make the right choice and won't regret it in a while. The article introduces a very detailed and useful list of questions to ask. 

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Dynamic pricing in highly competitive markets with Clock PMS

Dynamic pricing in highly competitive markets with Clock PMS | Hotel management systems | Scoop.it
Achieve optimal occupancy/rate ratio with the occupancy adaptable rates in Clock PMS. One-time setup, full rate update automation and easy adjustments
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Hotel Management Software UserView

Hotel Management Software UserView | Hotel management systems | Scoop.it
We surveyed hotel management software (HMS) users to learn the top features, pain points and what devices are used to access these systems to help inform the decisions of other HMS buyers.
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Get the best Facebook booking app with the Clock PMS booking engine

Get the best Facebook booking app with the Clock PMS booking engine | Hotel management systems | Scoop.it
Clock Software's insight:

Word of mouth has become word of social media and this is a reality hoteliers could utilize quite well. People trust recommendations from people they know the most. A Facebook booking engine means to establish a new sales channel right where your engaged customers share their good thoughts about your business.

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Guest Preferences for Technology Use in Hotels

Guest Preferences for Technology Use in Hotels | Hotel management systems | Scoop.it
We ask consumers about their likelihood of choosing a hotel based on various technological offerings, including smartwatch- and smartphone-enabled services to help hotel management determine the smartest investments to make.
Clock Software's insight:
"60 Percent of Consumers Likely to Choose Smartphone-Enabled Hotel"

Lately, all studies unveil the increasing readiness of hotels to offer guest-facing technology. Hopefully, the right balance might be found soon.

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Mobile usage is dominating the travel market | Hotel Management

Mobile usage is dominating the travel market | Hotel Management | Hotel management systems | Scoop.it
The mobile travel market is flourishing, according to Expedia Market Manager Arne Erichsen who spoke last week at the ITB Berlin Convention 2015. By 2020 there will be around 18 billion mobile devices in use.
Clock Software's insight:

Mobile-first hotel technology is the emerging trend and all hoteliers are trying to find their way to their guests' devices. 

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Marriott Abandons FCC Petition for Hotel Wi-Fi Blocking

Marriott Abandons FCC Petition for Hotel Wi-Fi Blocking | Hotel management systems | Scoop.it
And so ends Marriott's attempt to force you to use its Wi-Fi (exclusively).
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The cloud, SaaS, and why the hotel industry is stuck in the past

The cloud, SaaS, and why the hotel industry is stuck in the past | Hotel management systems | Scoop.it
There is no reason why hotel companies should be building their own custom mobile apps or property management systems—SaaS vendors should fill the void for white label mobile apps and SaaS property management systems will replace today’s legacy on-premise ones. Technology companies whose primary business is building property management systems are a far better alternative than one built by a hotel company whose primary business is heads in beds.
Clock Software's insight:

"If you have a version of a software system that needs to be upgraded or you’re constantly getting patches and paying for additional features, stop. Stop right now and find a vendor whose job it is to maintain, run and seamlessly upgrade the software you subscribe to. It’s not your job to worry about patches, hardware, consultants or networking."

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Clock Software's hotel PMS and restaurant POS work in superb integrity

Clock Software's hotel PMS and restaurant POS work in superb integrity | Hotel management systems | Scoop.it
What do you get from a hotel PMS and restaurant POS integration? Faster service, less paper and workflow, modern image and happy guests.
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Dynamic Rate Management as a Tool for Revenue and Yield Optimisation

Dynamic Rate Management as a Tool for Revenue and Yield Optimisation | Hotel management systems | Scoop.it
Derived rates improve further the Advanced Rate Management tool in the cloud hotel software Clock PMS with instant price updates across all channels
Clock Software's insight:

The cloud hotel management system Clock PMS adds value for the revenue managers by introducing advanced rate management option - derived rates. 

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Easy done: import of offline reservations straight into your hotel PMS

Easy done: import of offline reservations straight into your hotel PMS | Hotel management systems | Scoop.it
Booking import. Easy transition from another hotel software or manual reservation management to our professional hotel management system Clock PMS.
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Automation is on the up and could hold the key to increasing online sales in tourism

Automation is on the up and could hold the key to increasing online sales in tourism | Hotel management systems | Scoop.it

With so many channels to track on daily basis, it can be a challenge for hotel companies to know what’s being offered in the multi-channel environment. However, technology has evolved considerably to keep distribution and revenue management executives updated, writes Ritesh Gupta.

 

In today’s multi-channel environment, hoteliers need to have quick access to hotel-rate data and inventory positions on various sales channels. With online sales bringing increased revenue, hoteliers need to proactively manage their online presence and ensure that room rates and availability accurately reflect the hotel’s current status on all sales channels.


Via Roland Schegg
Clock Software's insight:

Uploading rates and availability and downloading bookings is no longer enough as a Channel Manager functionality. It is not the number of connected channels that matter, but the advanced techniques the software applies to the online distribution, as well as how quick rates and sales restriction can be updated to get maximum revenue at every moment. The CM of Clock PMS is a good example of a Channel Manager with advanced rate and yield management. 

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Genuine customer reviews - know your guests' opinion before it gets around.

Genuine customer reviews - know your guests' opinion before it gets around. | Hotel management systems | Scoop.it
Collect guest reviews directly through your hotel PMS. The guest self service portal of Clock PMS lets you learn your customers' opinion first hand.
Clock Software's insight:

The guest Self Service Portal of Clock PMS becomes more and more attractive. It turns the whole hotel management system into a unique, unprecedented guest-facing program that lets hotel customers interact with their accommodation provider without any additional apps or hardware. Probably the most affordable and powerful guest engagement tool on the market! 

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