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Customer Service is Not the Same as Being Customer-Centric — Danny Brown

Customer Service is Not the Same as Being Customer-Centric — Danny Brown | Hospitality,Tourism, Marketing and more | Scoop.it
Great customer service comes from being customer-centric - putting the customer at the centre of your brand's service. But many businesses miss this.
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¿Cuántos dispositivos llevas encima? – Infografía

¿Cuántos dispositivos llevas encima? – Infografía | Hospitality,Tourism, Marketing and more | Scoop.it
Un nuevo estudio analiza la cantidad de dispositivos electrónicos que los usuarios llevan encima todos los días.
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¿De qué se habló en Twitter esta semana?

¿De qué se habló en Twitter esta semana? | Hospitality,Tourism, Marketing and more | Scoop.it
Un precioso efecto visual muestra el nivel de interacción del equipo de Twitter a través de la red social.
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How to Use Hashtags in Your Social Media Marketing | Social Media Examiner

How to Use Hashtags in Your Social Media Marketing | Social Media Examiner | Hospitality,Tourism, Marketing and more | Scoop.it
How to use hashtags in your social media marketing to create successful campaigns and maximize your exposure across all social media channels.
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Los 10 mandamientos de los concursos en social media | Fernando Caballo Arcaya | Marketing Comunidad

Los 10 mandamientos de los concursos en social media | Fernando Caballo Arcaya | Marketing Comunidad | Hospitality,Tourism, Marketing and more | Scoop.it
Hay un tema que siempre desde Enlaza2 Comunicación nos han llamado la atención. Es el tema de los concursos en Social Media. En un primer momento
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Twitter reduce tweets a 117 caracteres

Twitter reduce tweets a 117 caracteres | Hospitality,Tourism, Marketing and more | Scoop.it
¿Puedes expresarte en 117 caracteres? Hoy Twitter pone en marcha su acción de acortar tweets con links a páginas web.
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Tutorial: Where Are Your Fans? How to Understand Geography on Facebook

Tutorial: Where Are Your Fans? How to Understand Geography on Facebook | Hospitality,Tourism, Marketing and more | Scoop.it
Do you know where your Fans are? Dennis Yu stops by to provide tips on how to find out where your Facebook fans are and how to maximize that data.
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3 Ways To Quantify Your Experience With Numbers | CAREEREALISM

3 Ways To Quantify Your Experience With Numbers | CAREEREALISM | Hospitality,Tourism, Marketing and more | Scoop.it
If you’ve been doing your homework about how to write an effective resume, you’ve seen a recurring theme: you have to quantify your experience.
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La renuncia del papa Benedicto XVI provoca un “incendio” de comentarios en las redes sociales : Marketing Directo

La renuncia del papa Benedicto XVI provoca un “incendio” de comentarios en las redes sociales : Marketing Directo | Hospitality,Tourism, Marketing and more | Scoop.it
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5 Rules Of Office Gift Etiquette | CAREEREALISM

5 Rules Of Office Gift Etiquette | CAREEREALISM | Hospitality,Tourism, Marketing and more | Scoop.it
If you want to give a present to a valued co-worker, make sure you know what's appropriate. Here are five rules of office gift etiquette.
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How To Explain Being Fired | CAREEREALISM

How To Explain Being Fired | CAREEREALISM | Hospitality,Tourism, Marketing and more | Scoop.it
If you were fired from your last job, you're probably finding it hard to explain in interviews. Find out how to explain being fired.
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9 Facebook Research Charts for Your 2013 Marketing Plan | Heidi Cohen

9 Facebook Research Charts for Your 2013 Marketing Plan | Heidi Cohen | Hospitality,Tourism, Marketing and more | Scoop.it
Facebook remains social media's global 800 pound gorilla. Post-IPO, Facebook is challenged to find new growth and monetization opportunities.
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Must Read!

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5 tendencias sobre viajes

5 tendencias sobre viajes. Tomar nota de las nuevas tendencias que se demandan actualmente en la industria turística. Todo cambia y el turismo también.
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9 Steps To Organize Your Social Media For Success | Heidi Cohen

9 Steps To Organize Your Social Media For Success | Heidi Cohen | Hospitality,Tourism, Marketing and more | Scoop.it
On social media, spring cleaning is an annual ritual when you discard old and/or outdated items while sprucing up and freshening your presence. This process enables you to get organized and be more effective going forward.
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Instagram Hearts Visual Content Marketing (7 Charts) | Heidi Cohen

Instagram Hearts Visual Content Marketing (7 Charts) | Heidi Cohen | Hospitality,Tourism, Marketing and more | Scoop.it
About 60% of the top brands are on Instagram. Is yours? If not, you should reconsider because Instagram is the current see and be seen social media site that’s giving Pinterest a run for its money.
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7 Insights I Wish I Knew Before I Started Blogging

7 Insights I Wish I Knew Before I Started Blogging | Hospitality,Tourism, Marketing and more | Scoop.it
On April 6th, I will be able to cross off an important bucket list item: write and publish a book.  You can read more about it here. I figure now is a great ti
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Hamacas, toboganes y futbolines decoran la oficina de Google en Zurich : Marketing Directo

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Cómo potenciar tu negocio por Facebook – Infografía

Cómo potenciar tu negocio por Facebook – Infografía | Hospitality,Tourism, Marketing and more | Scoop.it
Cómo convertir un perfil de Facebook en una herramienta clave de negocio.
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How to Attract More Customers With Content Marketing | Social Media Examiner

How to Attract More Customers With Content Marketing | Social Media Examiner | Hospitality,Tourism, Marketing and more | Scoop.it
How to create a content strategy for successful social media marketing. Learn how to attract prospects, convert them into customers and keep them coming back.
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Los usuarios buscan desde el móvil pero compran desde el ordenador

Los usuarios buscan desde el móvil pero compran desde el ordenador | Hospitality,Tourism, Marketing and more | Scoop.it
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Emprende o reinventa | Anselmo Sanchez | Marketing Comunidad

Emprende o reinventa | Anselmo Sanchez | Marketing Comunidad | Hospitality,Tourism, Marketing and more | Scoop.it
Como si de “El Lute” se tratase, emprender para algunos es como una huida hacia adelante, correr para conseguir tener algo único por primera vez en el mercado, su “gran idea”, la que no quieren contarle a nadie,… el 90% del emprendedor no crea nuevas...
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Community manager, la profesión de los “tipos duros” : Marketing Directo

Community manager, la profesión de los “tipos duros” : Marketing Directo | Hospitality,Tourism, Marketing and more | Scoop.it
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4 lecciones que las marcas pueden aprender de las películas de Quentin Tarantino : Marketing Directo

4 lecciones que las marcas pueden aprender de las películas de Quentin Tarantino : Marketing Directo | Hospitality,Tourism, Marketing and more | Scoop.it
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Are Comments and Social Shares Overrated? [Podcast]

Are Comments and Social Shares Overrated? [Podcast] | Hospitality,Tourism, Marketing and more | Scoop.it
Marcus Sheridan, AKA The Sales Lion, stops by the Pubcast to defend his opinion that comments and social shares are overrated. Listen to this one!
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9 Consumer Social Media Habits You Need to Know, Research | Social Media Examiner

9 Consumer Social Media Habits You Need to Know, Research | Social Media Examiner | Hospitality,Tourism, Marketing and more | Scoop.it
This recent social media research provides insights about consumer behavior based and key takeaways that you can apply for your own business.
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