Hospitality reputation
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Guard Your Online Reputation - TIME

Guard Your Online Reputation - TIME | Hospitality reputation | Scoop.it
Guard Your Online Reputation
TIME
Your reputation's online, even if your business isn't. Take control of how the online world views your business, and protect your bottom line.

Via Thomas McClintock
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The Top 70 Free Social Media Monitoring Tools for 2013 - Intelligent Head Quarters

The Top 70 Free Social Media Monitoring Tools for 2013 - Intelligent Head Quarters | Hospitality reputation | Scoop.it
The top 68 tools you can use to monitor your social media usage, performance and influence.

Via Thomas McClintock
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IS SOCIAL MEDIA VITAL TO THE SUCCESS OF YOUR HOTEL?

IS SOCIAL MEDIA VITAL TO THE   SUCCESS OF YOUR HOTEL? | Hospitality reputation | Scoop.it
5 REASONS WHY THE ANSWER IS YES For over a decade now, people have been using the internet for information, buying, selling or simply web surfing.

Via Are Morch, Isabella Bosler
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A lost reputation: India banned from Olympics over corruption - The Conversation

A lost reputation: India banned from Olympics over corruption - The Conversation | Hospitality reputation | Scoop.it
A lost reputation: India banned from Olympics over corruptionThe ConversationThe International Olympic Committee's drastic step of suspending the Indian Olympic Association (IOA) for alleged breaches of the Olympic Code and corrupt election...
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Airbnb moving in to tours and activities? An obvious strategy to continue its disruptive model

Airbnb moving in to tours and activities? An obvious strategy to continue its disruptive model | Hospitality reputation | Scoop.it
Airbnb, the most talked about travel startup of 2012, is taking a close look at adding local activities to run alongside the home booking service.
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Two-Thirds of Nations Experience Reputation Decline in 2012 Nation Brands ... - The Herald | HeraldOnline.com

Two-Thirds of Nations Experience Reputation Decline in 2012 Nation Brands ... - The Herald | HeraldOnline.com | Hospitality reputation | Scoop.it
Two-Thirds of Nations Experience Reputation Decline in 2012 Nation Brands ...The Herald | HeraldOnline.comNEW YORK — The world's most highly regarded countries continue to lead in global image, but the troubled world economy has also left its mark,...
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Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere | Tnooz

Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere | Tnooz | Hospitality reputation | Scoop.it
Hotel guests still rely heavily on recommendations from friends and family, but the impact of social media channels such as Facebook and Twitter is negligible.
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If your hotel ranks top on TripAdvisor, are you not charging enough?

If your hotel ranks top on TripAdvisor, are you not charging enough? | Hospitality reputation | Scoop.it
Customer willingness to pay! High rating (and rankings) gives you room to manouver!
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Rescooped by Pasi Tuominen from Reputation Management & Marketing
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Online Reputation Management Infographic | Search Engine Journal

Online Reputation Management Infographic | Search Engine Journal | Hospitality reputation | Scoop.it
Comprehensive list of benefits!
Via Geoff Farnsworth
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Online Reputation Management for a Changing Digital Marketing Landscape | Search Engine Journal

Online Reputation Management for a Changing Digital Marketing Landscape | Search Engine Journal | Hospitality reputation | Scoop.it

Via Geoff Farnsworth
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Build trust online because “reputation is your most valuable asset ...

Build trust online because “reputation is your most valuable asset ... | Hospitality reputation | Scoop.it
In one of the most engaging and, from a sales training perspective, thought-provoking presentations I've seen on Ted Talks, social innovator Rachel Botsman explained that “reputation is your most valuable asset” and the rise ...
Via Thomas McClintock, Geoff Farnsworth
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Rescooped by Pasi Tuominen from HotelOnlineMarketing
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I ♥ Cape Town surpasses 250,000 Facebook fans Cape Town Tourism’s Facebook fan pages surpasses quarter million - eTurboNews.com

I ♥ Cape Town surpasses 250,000 Facebook fans Cape Town Tourism’s Facebook fan pages surpasses quarter million - eTurboNews.com | Hospitality reputation | Scoop.it
Cape Town Tourism’s Facebook fan page, I ♥ Cape Town, has surpassed a quarter of a million fans.

The Cape Town fan page allows residents and visitors to share their favorite Mother City experiences, photos, and videos, while Cape Town ...
Via Kristelle Siarza
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Peabody Orlando Hotel Leads Way in Online Reputation Management - Equities.com

Peabody Orlando Hotel Leads Way in Online Reputation Management - Equities.com | Hospitality reputation | Scoop.it
Peabody Orlando Hotel Leads Way in Online Reputation ManagementEquities.comReputation Management Site 5StarControl said that businesses will be entranced by the proactive online reputation management tactics employed by Florida's Peabody Orlando...
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Online Reputation Management (ORM): A Quick Guide - Search Engine Watch

Online Reputation Management (ORM): A Quick Guide - Search Engine Watch | Hospitality reputation | Scoop.it
Online Reputation Management (ORM): A Quick Guide
Search Engine Watch
Most people don't give a lot of consideration to online reputation management until the time comes when they think they need it.

Via Thomas McClintock
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Google Launches City Experts Program To Encourage Higher Quality Google+ Local Reviews | TechCrunch

Google Launches City Experts Program To Encourage Higher Quality Google+ Local Reviews  | TechCrunch | Hospitality reputation | Scoop.it
Google has quietly launched a new program called Google City Experts to encourage more high-quality local business ratings and reviews on Google+.

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Woman Sued For Yelp Review, Forced to Make It Nicer

Woman Sued For Yelp Review, Forced to Make It Nicer | Hospitality reputation | Scoop.it
Jane Perez, of Fairfax, VA is being sued for $750000 after writing a nasty Yelp review about the contracting company Dietz Development. In the review, which.
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C-suite still disregards value of social media reputation - PRWeek

C-suite still disregards value of social media reputationPRWeekNEW YORK: Many C-suite executives are not taking their company's reputation on social media into consideration when making business decisions or reacting to an online crisis, according...
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How to Fall in Love with Negative Feedback - by Dumb Little Man

How to Fall in Love with Negative Feedback - by Dumb Little Man | Hospitality reputation | Scoop.it
Facing negative feedback is never easy. No matter if the feedback is constructive, it still may be very hard to swallow - especially if we receive it after some hard work and we think we have done our best to accomplish a task.
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Clear Channel Airports plots its mobile strategy with the FlySmart app

Clear Channel Airports plots its mobile strategy with the FlySmart app | Hospitality reputation | Scoop.it
Clear Channel Airports is eager to seize the possibilities afforded by the mobile device revolution. It’s heavily promoting its free FlySmart app, a tool for navigating airports that’s available for Apple and Android devices.
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Why Travel Needs More Social Sharing

Why Travel Needs More Social Sharing | Hospitality reputation | Scoop.it

In a world with massive amounts of content generated by my friends, there is no single source to see where my friends have gone and what they did on their trip. Irrive aims to fix that problem. Irrive is a social scrapbook that automatically organizes an individual's or group's social media content (pictures, checkins, tweets, posts, etc.) around a specific event -- travel, party, wedding, weekend adventure, etc. Each Irrive social scrapbook has its own webpage and privacy setting, so it is easy to share.


Via Wendy Forbes, Isabella Bosler
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Crowd-sourced online reviews help fill restaurant seats, study finds

Crowd-sourced online reviews help fill restaurant seats, study finds | Hospitality reputation | Scoop.it
A new study, published in the Economic Journal, shows that crowd-sourced online review websites play an important role in consumer decisions.
Via Real Strategic, Geoff Farnsworth
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Gary Holt's curator insight, August 31, 2013 11:06 PM

Click "LIKE" and add your comments to get the conversation going with your fellow business owners.  I'm telling you, forget SEO and cancentrate your efforts on developing a 5 star reputation if you want more customers.

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7 Online Reputation Management Mistakes That Can Blow Up In Your Face | Business 2 Community

7 Online Reputation Management Mistakes That Can Blow Up In Your Face | Business 2 Community | Hospitality reputation | Scoop.it
Your business’ online reputation is extremely important to your entire Web presence.
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Reputational Risk: Put Someone in Charge and Act Quickly

Reputational Risk: Put Someone in Charge and Act Quickly | Hospitality reputation | Scoop.it
While this type of risk is widely discussed, surprisingly few companies really do what’s necessary to avoid damage to one of their most important assets.
Via Geoff Farnsworth
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Google Starts To Downplay Zagat Scores; It Should Ditch Them Altogether

Google Starts To Downplay Zagat Scores; It Should Ditch Them Altogether | Hospitality reputation | Scoop.it
Google is changing the way it collects local business reviews and displays them in search results, making the Zagat score a less prominent piece of information.
Via Geoff Farnsworth
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Rescooped by Pasi Tuominen from HotelOnlineMarketing
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Starwood commits 75% of marketing spend to digital | HotelierMiddleEast.com

Starwood commits 75% of marketing spend to digital | HotelierMiddleEast.com | Hospitality reputation | Scoop.it
Starwood Hotels & Resorts has revealed it dedicates 75% of its total marketing budget on digital media.

 

Speaking to Hotelier Middle East, Starwood Hotels & Resorts vice president marketing Europe, Africa & Middle East (EAME), Steven Taylor, said the company was embracing the evolution of the online world “and our branded online channels have seen fantastic growth over the last few years”.

 

“Social media has been placed at the very core of our organisation to ensure that we are delivering value to our guests throughout their stay,” he continued.


Via Kristelle Siarza
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