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Industry insights on technology and the customer experience
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Rescooped by Jim Thomas - Automation for the People from RedPrairie is Commerce in Motion
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Why Technology Has Made Black Friday Irrelevant

Why Technology Has Made Black Friday Irrelevant | Hospitality, Lodging & Leisure | Scoop.it

I have fond memories of Black Friday, back in the days before ridiculous doorbusters at ridiculous hours meant risking life and limb. Back when Black Friday deals would be magically revealed in the Thursday newspaper, and my mom and I would spend the evening sifting through the circulars, planning our attack, while “the men” watched football or snoozed in turkey-induced comas in front of the TV. My mom and I would have a great time, heading out to shop, spend some quality mother/daughter time together, have a nice lunch, and head back home.

 

I don’t remember any urgency to the day. I do remember getting a chance to maximize a high schooler’s and then college kid’s measly Christmas budget on some Black Friday deals...


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Maximize Productivity with Workforce Management

Effectively managing labor goes beyond filling out a schedule in the back of a store. It means assigning the right people to the right job, so the right tasks get completed right on time for the right people. In today’s all-channel environment, retailers must create a superior customer experience that converts shoppers to buyers, turns those buyers into loyal customers and ultimately creates lifelong advocates for your brand.

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Rescooped by Jim Thomas - Automation for the People from RedPrairie is Commerce in Motion
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Shared Supply-Chain Network Would Increase Profits, Reduce Carbon Emissions, Study Finds

Shared Supply-Chain Network Would Increase Profits, Reduce Carbon Emissions, Study Finds | Hospitality, Lodging & Leisure | Scoop.it

New research shows that if only 25% of US Supply Chain companies participate in the Physical Internet, the name given for a shared supply-chain network,  profits for participating firms will increase by $100 billion and greenhouse-gas emissions will be significantly reduced...

 


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People: Extending the Productivity of Every Hour

“85% of organizations cite improving the customer experience as the top driver for investing in workforce management“

—Workforce Insight


As modern organizations look to gain market share based on a differentiated customer experience, many are realizing they need to invest in solutions and processes that enable them to go beyond simple cost-cutting measures and find ways to better manage and empower their workforce

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HotelTonight app to make booking more personalized

HotelTonight app to make booking more personalized | Hospitality, Lodging & Leisure | Scoop.it
Mashable reporter Emily Price today tells us that last-minute hotel booking app HotelTonight made its first acquisition Wednesday with the purchase of San Francisco-based company PrimaTable, a move that will...
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Does Helping Others Hurt Your Creativity? The Cost of Interruption

Does Helping Others Hurt Your Creativity? The Cost of Interruption | Hospitality, Lodging & Leisure | Scoop.it
Sometimes a quick question can kill your creative flow. We look at recent research on the true impact of interruptions in the workplace.
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SC hospitality group rebuilding - Charlotte Observer

SC hospitality group rebuilding - Charlotte Observer | Hospitality, Lodging & Leisure | Scoop.it
WLTX.comSC hospitality group rebuildingCharlotte ObserverThe South Carolina Hospitality Association is recovering from the black eye suffered from the embezzlement of nearly $500000 by a former staffer, its new leaders say.
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TripAdvisor Survey Reveals 47% of U.S. Hotels Expect Higher Rates Ahead of Fall Travel Season Compared to Last Year

TripAdvisor Survey Reveals 47% of U.S. Hotels Expect Higher Rates Ahead of Fall Travel Season Compared to Last Year | Hospitality, Lodging & Leisure | Scoop.it

NEWTON, Mass., July 30, 2012 /PRNewswire/ -- TripAdvisor®, the world's largest travel site*, World's Largest Hotel Survey Unveils Hospitality Industry's Top Trends

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iPhones replace old-school room phones at Opus hotel

iPhones replace old-school room phones at Opus hotel | Hospitality, Lodging & Leisure | Scoop.it
A boutique hotel in Vancouver has become perhaps the first hotel to replace its obsolete hotel phones with real iPhones.
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Proposed per-diem changes raise concerns

Proposed per-diem changes raise concerns | Hospitality, Lodging & Leisure | Scoop.it

REPORT FROM THE U.S.—Looking to cut travel expenses for the federal government, the U.S. General Services Administration is re-evaluating its methodology to calculate federal per-diem rates. And the changes could have a widespread impact on the hotel industry.

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Room for Improvement on the Trail to Traceability?

Room for Improvement on the Trail to Traceability? | Hospitality, Lodging & Leisure | Scoop.it

How quickly can your business react to a product recall? Are you and the people in your supply chain prepared to move quickly when required?

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Hotels should become more Business Minded | TN Artikelen

Unfortunately too often General Managers still influence the strategic decision making process of hotels based on feeling, market knowledge and 'experience'. And not to single out GM's, in the hotel industry in general we have the tendency to ...
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The Science and Technology of Gaming Continues to Evolve » Blog ...

The Science and Technology of Gaming Continues to Evolve » Blog ... | Hospitality, Lodging & Leisure | Scoop.it
One often over looked area in online gaming technology businesses is infrastructure. Many focus heavily on budget, growth, and employment indicators, but fail to acknowledge tell tail warning signs generated by insufficient ...
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Rescooped by Jim Thomas - Automation for the People from RedPrairie is Commerce in Motion
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SoMoClo is here to Stay, Now Let’s make it Enterprise Ready | CloudTimes

SoMoClo is here to Stay, Now Let’s make it Enterprise Ready | CloudTimes | Hospitality, Lodging & Leisure | Scoop.it

Social, mobile and cloud are more than just three of the most hyped buzz words in technology, they are three facets of the same movement and an everyday reality for consumers and businesses alike.

 

RedPrairie's Commerce Cloud delivers all-channel capabilities - including social, mobile, and local commerce interactions - in the cloud.  

 

Learn more about Commerce Cloud here:
http://www.redprairie.com/commerce-suite/commerce-cloud.aspx ;


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Rescooped by Jim Thomas - Automation for the People from Just Story It Biz Storytelling
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Data-Driven Brand Storytelling: 6 Steps to A Credible Story

Data-Driven Brand Storytelling: 6 Steps to A Credible Story | Hospitality, Lodging & Leisure | Scoop.it
Credible stories are rooted in data, and your opinions add perspective. Develop more credible stories with these 6 steps for data-driven brand storytelling.

 

Got data? Need a story?

Got a story? Need data?


Then these 6 steps will help shape your data into a story -- or bring data into your story.

 

Marrying data and storytelling to make your point is sometimes tricky to do. What I really like about this post is that its first tip is all about figuring out what question(s) are top most in the minds of your audience -- because that is the first step in figuring out how to take your data and shape it into a story OR determine which data you need to help your story along.

 

The other 5 points are also really good: where to find data if you need it, how to vet and filter the data, choosing how to share the data visually, how to weave the story and data together, and then most importantly -- receiving feedback before you publicly share it.

 

Go read this article. I think you will find it very helpful!

 

Many thanks to Giuseppe Mauriello for sending me this article to review :)

 

This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it ;


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JDA and RedPrairie to Merge

JDA and RedPrairie to Merge, Establishing Global Enterprise Software Company that will Provide Customers Comprehensive Planning and Execution Solutions

 

Combination will deliver unique capabilities that retailers and manufacturers require to meet the demands of hyper-connected consumers

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10 predictions for what the CIO role will look like in 2020

10 predictions for what the CIO role will look like in 2020 | Hospitality, Lodging & Leisure | Scoop.it

CIOs can expect their jobs to change dramatically by the end of the decade. Expect an increased role in everything from business planning and cybersecurity to robot management and, of course, the cloud.

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Rescooped by Jim Thomas - Automation for the People from The Millennial Report
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e-Mail Still Rules When marketing to Millennials in the Digital Age

e-Mail Still Rules When marketing to Millennials in the Digital Age | Hospitality, Lodging & Leisure | Scoop.it

Sixty-six percent of teens ages 15 to 17 prefer email compared with 4% on Facebook when it comes to permission-based marketing. The same age group also admits to making a purchase after seeing a message about the product on Facebook.


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The best tech investment I never made: Four CIOs' tales - Computerworld

The best tech investment I never made: Four CIOs' tales - Computerworld | Hospitality, Lodging & Leisure | Scoop.it
The best tech investment I never made: Four CIOs' talesComputerworldComputerworld - A few years ago, when Bill Weeks was CIO at a leasing company, a big vendor pitched some software intended to manage leasing throughout Europe.
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Five Low-Cost Employee Engagement Ideas That Work

Five Low-Cost Employee Engagement Ideas That Work | Hospitality, Lodging & Leisure | Scoop.it

These tips are simple to implement, don’t cost a dime, and take place on the frontline.

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Rescooped by Jim Thomas - Automation for the People from RedPrairie is Commerce in Motion
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Can “Pop-Up” Grocery Stores Solve the Problem of Food Deserts?

Can “Pop-Up” Grocery Stores Solve the Problem of Food Deserts? | Hospitality, Lodging & Leisure | Scoop.it

Initiatives like Freshmobile, designed to help improve the diet of people living in neighborhoods where quality fresh foods are hard to obtain, have been quite literally “popping up” all over the country...


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RedPrairie named Top 100 Logistics IT Provider for 2012

RedPrairie named Top 100 Logistics IT Provider for 2012 | Hospitality, Lodging & Leisure | Scoop.it
ATLANTA – RedPrairie Corporation, a global supply chain and retail technology provider, today announced that it has been named an Inbound Logistics Top 100 Logistics IT Provider for 2012.
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RedPrairie Commerce Suite Powers All-Channel Retail

RedPrairie Commerce Suite Powers All-Channel Retail | Hospitality, Lodging & Leisure | Scoop.it

ATLANTA -- Global supply chain and retail technology provider RedPrairie Corp. has announced the availability of RedPrairie Commerce Suite 2012.1, a scalable suite of solutions that help retailers deliver on the vision of "buy anywhere fulfill anywhere" across the growing number of customer touchpoints

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Automation for the People

Automation for the People | Hospitality, Lodging & Leisure | Scoop.it

How Mobile Technology is Changing Travel

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New ADA Rule Putting Hotels, Disability Advocates At Odds | NCSILC

New ADA Rule Putting Hotels, Disability Advocates At Odds | NCSILC | Hospitality, Lodging & Leisure | Scoop.it
Hotel industry representatives say they are concerned that permanent lifts that are left unattended may be a safety hazard for children, who will be tempted to play on them. A 12-month delay is also needed, they said, because ...
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