The HealthCare.gov launch did not go so well. Some people paid the website a visit only to be greeted by a blank screen. Others found error messages or talked to misleading call center reps or had their personal information compromised. The whole thing is borked, and everybody knows it.
It's been less than a month now since the much anticipated home for the Obama administration's healthcare exchange went online, and it's going to be at least another month before it actually works. The problems are by no means minor. Reuters reports that hundreds of thousands of Americans could lose access to low-cost health insurance as a result of the botched launch. At this point, everybody's playing the blame game pretty hard. Health and Human Services Secretary Kathleen Sebelius blames the (too many) contractors who built the site. Obama blames himself. Americans, for some reason, seem to want to blame the girl in the stock photo on HealthCare.gov. But quite frankly we might never be able to find a single culprit.
So, as Bloomberg Businessweek commemorates the epic fail that was the Healthcare.gov launch with a wonderfully glitchy Obama cover, it's worth having a look how that fail actually happened.
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