"In 2005, Rand Corporation projected widespread use of electronic health records (EHRs) could save the U.S. $81 billion per year in health care. Eight years later, more than 80% of hospitals use EHRs and have received incentive payments for their “meaningful use,” yet projected savings have still not materialized. Many blame our bloated hospitals for this disappointing shortfall.
We disagree. EHRs are not unsuccessful because of health care providers’ ineptness. Rather, they are a potentially disruptive technology that got caught in a legacy business model that can only prioritize sustaining innovations."