"No matter how extensively the mobile revolution-or any other technology-based disruption for that matter-impacts highere education, respondents [students] to our survey consistently tell us that they want to see the use of IT balanced with the human touch in their academic environment. In their responses to the final open-ended question of our survey, students wrote explicitly about a preference for 'real books and people' and said that 'shiny new tech is still no substitute for well-trained, passionate instructors.' Of the many comments expressing this sentiment, perhaps this one summed it up best: 'There is still a big disparity among academic staff when it comes to use of IT in our class. Some professors are obsessed with their technology and some don't like to use it at all. There needs to be a balance between human interaction and IT-based learning."