Miscommunication in a healthcare setting can have dire consequences, and is more likely to occur when clinicians and patients don’t speak the same language. While some healthcare settings have access to interpreters, others often do not.
In Botswana, the official language is English, but many Batswana speak only the native language of Setswana. To help prevent healthcare miscommunication in the southern African country, a smartphone medical translation app has been developed for healthcare workers for use on either iPhones or the Android operating system.
The app was designed by faculty and staff at the Botswana-UPenn Partnership (BUP), the Biomedical Library and Department of Linguistics at the University of Botswana (UB), the University of Botswana Medical School, the Global Health Programs Office at the Perelman School of Medicine, and DuoChart, an Indianapolis-based company that specializes in translation materials.