With the rise of accountable care organizations (ACOs) and patient-centered medical homes (PCMH), the spotlight has been put on IT to help make a smoother transition to those new care models. But although the partnership between patient and EHR plays a critical role in their success, Shahid Shah, software analyst and author of the blog The Healthcare IT Guy, believes EHRs have a long way to go before they can take on the full responsibility of supporting these organizations.
"Today's reality of patient management is 'disjointed care,' and most of the collaborators in a patient's care team don't know what each other is doing for the patient in real time," he said.
"Knowing all the different participants in the patient's care team – providers, payers, family members, etc. – and coordinating and integrating their electronic activities is what successful EHRs must handle with ease, as they look to graduate from basic retrospective documentation systems to modern patient collaboration platforms."