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Over half of all companies surveyed report having a dedicated team; the rest use staff on an ad-hoc basis. Over 80% of companies involve ... 
Nurses in a quarter of England’s hospitals will have patient experience on their wards measured in “real time” from April, using a customer service system borrowed from businesses like the Hilton hotel chain. 
A new white paper released looks at key factors that contribute to medication non-adherence among ethnic minority patient population in the United Sta (RT @TRxA: Medication non-adherence results in an estimated 125,000 yearly deaths.)... 
Patient Education May Increase Access to Kidney TransplantsRenal Business TodayWASHINGTON, DC—According to a new study, kidney failure patients who take part in an education program are more likely to get evaluated for a kidney transplant.
It's designed to help patients and their families better navigate the process of surgery. The system features television monitors in the main waiting area. Patient updates are posted using a case number to protect privacy.
Over on The Health Care Blog, John Lumpkin MD posted a good essay about the proposed ONC rules to let patients automatically see their lab test results. The. 
Nurse Navigators Providing Patient Satisfaction At Medical CenterNJ TODAYPERTH AMBOY– Raritan Bay Medical Center (RBMC), with locations in Old Bridge and Perth Amboy, has joined select hospitals around the nation that are employing nurse navigators... "This guide is for anyone with designated responsibility for improving patient experience – either as a provider of services, or as a commissioner." Transforming patient experience: the essential guide. 
Should physicians 'fire' patients for not getting vaccinated?
Washington TimesHappy Patient No Indicator of Better OutcomesMedPage TodayBy Crystal Phend, Senior Staff Writer, MedPage Today In many situations, patient satisfaction is considered a complementary and significant measure of health care quality.
Microsoft White Paper on the 360 Patient Experience (Our newest partner white paper from Microsoft presents a case for creating a Common Patient User interface & Experience http://t.co/PszXiAgB...)...
5 Ways Pharma Can Mitigate Compliance Risks When Using Social Media - 02/14/2012 (5 Ways #Pharma Can Mitigate #Compliance Risks When Using Social Media http://t.co/d96jOdWC via @mediapost... 
Daily MailSome Physicians are not always Open or Honest With Patients, Survey SaysFox BusinessThe study uses the Charter on Medical Professionalism, which lists communication topics among its three guiding principles, as the back drop against which...
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Hacking Health summit will bring together IT experts and medical professionals to develop cutting-edge solutions for health-care glitches... 
Engagement is a two-way street. If physicians and hospitals want patients to become more engaged then they are going to have to become more engaged.
Amazon.com: Improving Medication Adherence: How to Talk with Patients About Their Medications (9780781796224): Shawn Christopher Shea: Books (Improving Medication Adherence: How to Talk with Patients About Their Medications (Paperback) 
ABC Action NewsMedical: A patient-pleasing doctor may not be bestABC Action NewsBy LEE BOWMAN, Scripps Howard News Service That's the conclusion of researchers at the University of California, Davis, after reviewing satisfaction ratings and other... 
PERFORMANCE: A system for ranking NHS trusts by patient satisfaction will be introduced across a quarter of England’s hospitals in 2012-13, with part of their funding dependant on league table performance.
Pharma and mobile tech: 5 technologies to improve adherence http://t.co/yEIBeAbn #hcsm #hcsmeu @eyeforpharma... (Reuters) - AstraZeneca Plc is selling breast cancer drug Arimidex directly to U.S. 
The Department, together with the Care Quality Commission, has publised the latest statistical information on the overall patient experience measure. The statistics are based on responses received from NHS patients as part ... 
As part of social media week, Pam Nelmes spoke recently about the role of social media in the NHS. 
And while Pharma is fully engaged in finding and designing new Brussels sprouts to make us healthy, they throw a sidelong glance at the idea of adherence. You can almost hear pharma say, “It's good for you, so just take ...
Imperial College London has published independent research that links online patient feedback and objective measures of hospital performance.
The research, which looked at patient feedback left on the NHS Choices website, found that better-rated... 
This is an article about how physicians can aid compliance with better patient interaction and the tools that marketers can provide to achieve this. |
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