Data from a recent report by Juniper Research indicates the number of mHealth users will increase to 157 million by the year 2020.
The adoption of mHealth information services will significantly increase as service providers roll out initiatives to tackle issues such as infant mortality and infectious diseases,” explains an announcement. “SMS, Apps and IVR (Interactive Voice Response) services are providing vital information to those who cannot access general healthcare services.”
The report noted this increase will be fueled by “initiatives such as the MOTECH Foundation, which aims to implement preventative healthcare by educating the population on issues such as sexual health and pregnancy.
Researchers also note, “Limited access to connected devices and low literacy rates had resulted in many mHealth services being offered through contact centers.”