Around 17 million US broadband households are interested in live chat services with healthcare experts, according to a recent survey conducted by Parks Associates.
The study found that 50 percent of US broadband households with access to online services such as prescription refills, real-time video calls with a doctor, or appointments use these services and nearly 20 percent of US broadband households, over 17 million households, are interested in a live chat service with health experts. In addition, 13 percent of households are interested in virtual tools to manage medications, and 15 percent are interested in post-surgery virtual monitoring.
Still, 56 percent of U.S. broadband households are without or unaware of online healthcare services available to them, according to Senior Digital Health Analyst Jennifer Kent.
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Via Chuck Sherwood, Senior Associate, TeleDimensions, Inc