This is a collection of articles, blogs, comments and research that features integral approach to business and how to cultivate and coordinate a workplace that harnesses today's society to meet tomorrow's needs.
George Por is one of the pre-eminent theorists (and practitioners) of what I would call an integrative, multi-perspectival, soft-systems approach to collective intelligence.
From the author's abstract:
"By looking at collective intelligence (CI) through four distinct lenses, this paper draws on recent research in organizational design, evolutionary economics, cognitive sciences, knowledge ecology and political economy to built a twin path forward: collective intelligence and collective leadership."
This isn't standard fare for curated social media channels - blog entries, white papers, promos for professional services - but if you have the time, this is worth digging into.
This academic paper is a comprehensive literature survey of what various scientific research communities mean by "collective intelligence".
From the Introduction:
"Approaches to studying collective intelligence have been diverse, from the purely theoretical and conceptual to simulations, case studies, experiments and systems design. The field is also multidisciplinary as it is related to, at least, psychology, complexity sciences, cognitive studies, biology, computer sciences and semantics and social media.
"At the moment, there is no theory capable of explaining how collective intelligence actually works. Despite some efforts, generally accepted frameworks for studying collective intelligence in humans do not exist either, and as a result, the field might be at risk of fragmentation. Although a certain amount of diversity is probably good for the advancement of a scientific field, a lack of overarching structure could make the field appear confusing and make it challenging to tie the efforts of different disciplines together in a coherent way. Furthermore, due to the lack of a common framework, it is not possible to assess what is already known. It is challenging for researchers from different disciplines to be aware of advancements in other fields, possibly under differently named concepts."
we spoke with Paul Zak, aka Dr Love, who is professor of economic psychology and management at Claremont Graduate University. He believes that increased levels of oxytocin in the brain can help to make better functioning organisations.
You're clearly a proponent of empathy as a powerful tool in business. But how important are emotions like empathy, love and trust alongside more "classically accepted" drivers of business success like aggression and ruthlessness in building modern businesses?
Zak - The leadership literature goes back and forth on whether empathy is an important quality in managers. My work on the neuroscience of organizations shows empathy as a vital part of management and as guiding both information acquisition from colleagues and from treating colleagues in appropriate ways.
Human collective intelligence is a shared intelligence augmented by digital technologies. This form of group intelligence results in learning, communication, and collaboration improvements for its networked members.
This has been making the rounds for a while now, but it's still interesting. Here's an editorial on research at MIT's Center for Collective Intelligence relating group success to factors other than IQ style individual intelligence. Although it is described with the term "social sensitivity" I think it refers to a capability that hasn't quite found its study niche yet - emotional intelligence, but at the group level.
"When Malone, Woolley and the rest of the MIT team set out to measure collective intelligence, it wasn’t even clear if such a thing could statistically be shown to exist. Sure, people have spent years measuring how groups perform a task, but no one was really asking if a group that was good at one task would somehow be good at most tasks. That’s something we tend to associate with individual IQ, which is often used as a measure for one’s universal ability to handle complex problems. Does group IQ, or collective intelligence, really exist?"
Although positioned as an insight relative to social media (and what isn't, these days?) this article touches on a basic paradigm shift in how human intelligence works.
According to the author, Maslow's popular "hierarchy of needs" would better be replaced by a model that recognises that needs and motivations aren't hierarchical and they aren't individualistic.
Connection and community are basic to everything we do as humans.
The author states:
"Maslow’s model needs rewiring so it matches our brains. Belongingness is the driving force of human behavior, not a third tier activity. The system of human needs from bottom to top, shelter, safety,sex, leadership, community, competence and trust, are dependent on our ability to connect with others."
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