At its core, the effectiveness of a leader is determined by their ability to communicate with others. While this includes a variety of stakeholders that will require numerous means of communication, each must be built upon trust. There is a dynamic nature to this trait that is either improving or declining. It is never stagnant. The leader who believes that they have earned someone's trust and stops earning trust will become less effective and risk damaging the relationship. This becomes ev
Talking to people is one thing, but making good conversation is another. In this appearance for CTV's The Social, body language expert Mark Bowden, provides his tips on how to master the art of exchange in a number of common situations. SMALL TALK It’s difficult to skip small talk because it’s a form of customary communication. For example, “Great weather, isn’t it? Oh yeah, lovely weather.” Or, “How are you doing? I’m fine, thank you.” Small talk is necessary to get you into greater conversat
One of the cardinal rules of giving a great presentation is, “Make it interesting.” Whether you’re presenting to a small room of your colleagues or a conference hall full of your peers, the trick to holding your audience’s attention is to keep them on their toes by telling them something new.
The famous line in the movie Jerry McGuire states "You had me at hello" is more accurate than you think. In a study conducted by University of Glasgow in Scotland, professor Phil McAleer, had a group of people record their voices reading the same paragraph. Then he extracted the word "Hello" from each of their voices and asked over 300 volunteers to determine 10 different personality traits, such as trustworthiness, aggressiveness, confidence, dominance and warmth.What he found was that the group as a whole, agreed on almost all of the personali
Why Blogging Might Be Your Fastest Way to Secure a Book Deal If you have ever known a clean-shaven man who quickly grew a beard, you have a clue about changes in the publishing industry over the past five to ten years.
So this is embarrassing. Last week I wrote a story/blog about my recent haircut (you can read it here if you really want to…) and I did not follow my own advice about storytelling. Here’s what happened.
One of my most popular posts was in 2009 when I gave my top ten tips for incredibly successful public speaking. So many people liked that and referred to it even years later, that I ran a follow-up titled more top ten tips for incredibly successful public speaking. It’s time for ten more.
What’s the best sign that a presentation has gone over really well? It’s not the strength of the applause, or even the number of “nice job!’s” that the presenter receives—the best indicator that a presentation has done its job is the number of follow-up emails, phone calls, and meetings that come afterwards. A presenter who receives a lot of follow-up has managed to deliver a message so memorable that people continue to think about it after she’s gotten off stage.
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