How do you build your capacity for empathy? Exercises can help, and they’re used in many fields. Secret shoppers pose as retail customers and record their observations. Product developers brainstorm use cases and interview consumers to envision how they’ll interact with a product. Negotiators do role-playing to imagine opposing points of view before they get to the table.
Once you’ve started to develop empathy as a skill, you can make it integral to the work you do.
Networking can feel like the professional equivalent of speed dating. And, like speed dating, you don't just want to make a good impression — you want to make a lasting one. So, how can you present yourself well and make meaningful connections when it feels like you're making small talk with people who are only half-listening?
The first step is to reframe your concept of networking. At your next event, remind yourself that it's less about empty chit-chat and more about making connections.
How do you make those?
By forgetting everything you thought you knew about networking small talk and, instead, tapping into the science of good conversation! Here are six strategies for being the most popular person to talk to at your next networking event.
Before starting my Executive Coaching practice I was a Financial Advisor and Coach to my team. In that industry a study was conducted of the most successful Wealth Management Advisors to discover the most important skill possessed by Top Advisors.What did the study reveal?The number one skill is empathetic listening.The ExperimentAn experiment was conducted where advisors watched a video interview of a prospective client couple. After watching, they were then asked to describe the husband from t
When I teach my programs on humor skills to other presenters I ask about their greatest obstacles to using (or even experimenting) with humor. The answer is always the same: The fear of failure. Nobody wants to feel like an idiot, and standing there after you’ve told a failed joke is the easiest path to idiocy, right? Wrong. Let me explain.Failed jokes (or any other attempt at humor) are forgivable. In fact, sometimes failed humor is even lovable. We all have that crazy and fun person in our liv
Generally speaking, the longer the eye contact between two people, the greater the intimacy is developed. In a business, sales and speech situation, look at members of your audience for a thought, phrase or idea. If you are sitting at a boardroom table, make sure you share eye contact with everyone. Others rarely interrupt two people engaged in a conversation if they have consistent eye contact. Through observing eye contact, others, well at least thoughtful ones, can tell if it is okay to join
Research shows that highly engaged employees are 50% more likely to exceed expectations at work. The same research finds companies with higher engagement levels outperform those with low engagement “by 54% in employee retention, by 89% in customer satisfaction, and by fourfold in revenue growth.” Companies with engaged employees simply do better. So, how do we grow the engagement necessary to build a high-performance enterprise? We must value people for their work. Not gratuitously. But when a job is well done, we need to recognize that effort in earnest
I was out for coffee with a former client the other night, and she was praising my networking prowess, saying that I was the best networker she knew... it was the third time this week that someone had said something like this to me, and each time I felt a little shocked. Me? A good networker? How did that happen?
As a women’s career coach and leadership developer, I’ve seen that one of the most damaging things you can do in your career is to stay for years where you’re comfortable. I’ve done it, and what often ensues is that you begin to doubt your value in the marketplace, and wonder if you really have the chops to succeed and thrive outside your current job. I’ve learned too (the hard way) that no job is secure. The only thing that is secure in life is you – your spirit, your heart, your talents and gifts, and your ability to contribute at a high level to something that matters to you in life. When you live from that knowledge and experience, you’ll find (and create) gainful, rewarding work no matter where you go, despite the turbulence around you. And to do that, you need to continually push yourself out of your comfort zone.
One of the most vital and under-utilized skills of business leaders is the ability to listen. This skill is imperative to those in a position of leadership to those providing service to clients. It is the foundation of engagement.
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
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Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
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Creating engaging newsletters with your curated content is really easy.