People make all sorts of visual notes. An army of sketchnoters is out there, and everyone has their own style when creating their sketchnotes. Some do amazing sketches and lavish letters. Some translate complicated concepts into easy-to-grasp diagrams. But for the sake of this article, let’s keep it simple.
Half the human brain is dedicated to the task of attaching meaning to visual signals, and we've been underusing it. But now it's time for pictures to have their day, as simple text struggles to interpret the huge amounts of data we ingest daily
Uma Sundaram's insight:
The article describes the power of visually representing or mapping conversations and information. The beauty is that the issues become depersonalised enough to encourage discussion without people becoming defensive.