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Rescooped by Todd Boyer from Designing service
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Service design for the public sector: designing questions before answers | Gov 2.0 Radio

Service design for the public sector: designing questions before answers | Gov 2.0 Radio | Government 2.0 | Scoop.it
Service design for the public sector: designing questions before answers http://t.co/zKVEcY5J ht @mfortuny #gov20

Via Fred Zimny
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Rescooped by Todd Boyer from Local Government Policy & Practice
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7 Ideas for the Future of Local Government

7 Ideas for the Future of Local Government | Government 2.0 | Scoop.it
Could these key ideas be cornerstones of Gov2020?

Via Walter Neary
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Walter Neary's curator insight, April 29, 2013 12:04 PM

Good specific ideas for things that reflect our future. Some in government may not like the idea of Yelp for city services, but it's only a matter of time. Do you want to be ahead, or behind?

Scooped by Todd Boyer
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The 'hoodies', the 'suits' and others behind Chicago Government 2.0

The 'hoodies', the 'suits' and others behind Chicago Government 2.0 | Government 2.0 | Scoop.it
The 'hoodies', the 'suits' and others behind Chicago Government 2.0. Under a new mayor, Chicago's data walls have been breached. Emanuel's data team begins deploying futuristic tools and engages civic-minded residents ...
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