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Communication design
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Rescooped by Antonios Bouris from Designing design thinking driven operations
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Is there a Silver Bullet In #Customer #Experience?

Is there a Silver Bullet In #Customer #Experience? | Communication design | Scoop.it

Via Eric_Determined / Eric Silverstein, Fred Zimny
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Eric_Determined / Eric Silverstein's curator insight, September 2, 2014 3:11 PM

Terence shares valuable graphics, and reminds us all that it takes the entire organization to truly deliver across the #customer end-to-end journey.

Rescooped by Antonios Bouris from DESIGN Thinking Review
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Steve Jobs Isn't The Only Kind Of Artist Leader

"He may have been a genius and a charmer, but he was far from the person the leadership books tell you to be. And even the authors of those books are chiming into the global choir singing his praise. How did that happen?..."

 

We need creative leaders in business. The lifespan of large companies will continue to shrink unless they learn to reinvent themselves.

 

John Maeda, the president of the Rhode Island School of Design (RISD) and author of the book  Redesigning Leadership, predicts that artists will emerge as the new business leaders

 

But imitating Steve Jobs isn’t the answer. He was an outlier...

 

To develop more artist leaders for the 21st century economy, we need to recognize the contribution of experimental innovation and encourage it — and failure — in our schools and workplaces.


Via Len Netti
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Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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What makes Coaching and Mentoring Different?

What makes Coaching and Mentoring Different? | Communication design | Scoop.it
The terms mentor and coach are often used interchangeably yet they are different. So what makes them different?

Via Gust MEES
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Patricia D. Sadar - Leadership Strength Coach's curator insight, April 24, 2013 8:14 AM

Great article that explains the difference between mentoring and coaching.

 

Make it a great day!

Patricia D. Sadar - Leadership Strength Coach's comment, April 24, 2013 3:35 PM
Thank you so much Gust!
Martin Hill's curator insight, May 4, 2013 4:19 PM

A place for both?