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Design, Science and Technology

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Curated by Antonios Bouris

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Rescooped by Antonios Bouris from Curation, Social Business and Beyond

Scoop.it!

From www.senseimarketing.com - July 7, 2013 6:17 AM

janlgordon's comment, July 10, 2013 1:12 PM

Todd Akira Morikawa Thank you for sharing, very much appreciated!

snappstare's curator insight, July 13, 2013 7:12 AM

fairly obvious, but always good to remind ourselves of the factors between loyalists and advocates of a brand

Trish Sadar's comment, August 23, 2013 9:33 AM

Thank you for your insights! Donna, whether we are talking about a library or any other business. I think that it all depends on who my customers are. Who are they, what is important to them, and how can I add value. How can we as a business adapt, evolve, and respond to what our customer need from us. The art of story telling helps us to communicate in a way that we not only reach the minds of our audience...we also connect emotionally.

Why You Need to Know the Difference Between Customer Loyalty and Advocacy