"I tried hangouts On Air - but they just don't work, they crash out, the quality is awful"
"Tried that and was rubbish - not using them again"
"They are FREE no wonder the quality is rubbish!"
Does this resonate with you? Have you tried hangouts On Air and had problems with the quality, which you have automatically decided is all down to Google? I know people that have and in almost all cases where they are having less than great experiences with Hangouts On Air, the problem doesn't lie with the platform but with their own resources.