The quality of customer service on social media majorly influences the way the public views your company. Unlike other, private customer service interactions such as those held over the phone, customer service on Twitter happens in the public eye.
YouTube has announced the launch of Audio Library. The YouTube Audio Library is available to all users and offers those creating and uploading videos a selection of 150 royalty-free tracks that can be used to accompany their footage.
Thanks to Hangouts, Google+ is not dead Manila Standard Today After the initial buzz among social media pundits surrounding flailing social network Google+, it seemed that it would quickly die of natural causes.
Econsultancy (blog) How Kroger uses Facebook, Twitter, Pinterest and Google+ Econsultancy (blog) In the latest instalment of our series of posts looking at how major brands use social media I've decided to turn the spotlight on Kroger.
Google today announced that Android developers can now make their free apps available in Iran, one of the few countries where app downloads through Google's store were completely unavailable until now.
Search Engine Journal The Definitive Guide to Using Google+ for Building Links & Out Reach Search Engine Journal Circles are a defining feature of Google+ and work well for organizing your outreach efforts.
Wired Google+ Focuses on Area Facebook Ignores: Corporate Social Networks Wired Last Wednesday, August 14, amid another release widely shared across the press, Google launched an important feature that enhances Google+ (read Google Plus) as a key...