Good customer ser...
Follow
704 views | +0 today
 
Scooped by Very Good Service
onto Good customer service
Scoop.it!

What is good Customer Service - Virtual Assistant Forums

What is good Customer Service - Virtual Assistant Forums | Good customer service | Scoop.it
I just wanted to share my latest blog on the all important subject of Customer Service. Hope you enjoy it, please leave your feedback comments either on.
more...
No comment yet.

From around the web

Good customer service
Good customer service companies, examples, research and good customer service stories brought to you by a customer service fan
Your new post is loading...
Your new post is loading...
Scooped by Very Good Service
Scoop.it!

Very Good Service: Companies with Good Customer Service

Very Good Service: Companies with Good Customer Service | Good customer service | Scoop.it
Good customer service: award-winning UK companies with the very best customer service - featuring customer service awards...
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Bad Customer Service Interactions More Likely to be Shared Than Good Ones

Bad Customer Service Interactions More Likely to be Shared Than Good Ones | Good customer service | Scoop.it
Good - and bad - customer service interactions affect brand loyalty, according to [pdf] results from a survey of more than 1,000 individuals who have had experiences with the customer service of a mid-sized company.
more...
Colin Taylor TRG's curator insight, November 23, 2014 9:50 AM

Research prove what we have all expected. Bad service interactions are more likely to be shared

Scooped by Very Good Service
Scoop.it!

Great Customer Service Is Key to Free Publicity | News of Successful Independent Business Owner

Great Customer Service Is Key to Free Publicity: Never underestimate the importance of good customer service —... http://t.co/0JhDwIM1A6
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good Customer Service?

Good Customer Service? | Good customer service | Scoop.it
Is your car dealership doing everything possible to keep your customers satisfied and happy?  Now, more than ever, your reputation for building relationships a…
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Are you an “uber-good” customer? | Reading room | TMI - Experts in Customer Experience

Are you an “uber-good” customer? | Reading room | TMI - Experts in Customer Experience | Good customer service | Scoop.it
Customer Service? How about Driver Service? #Uber pioneers customer ratings by drivers. Next time you may be blackli…http://t.co/5ArCySWxCa
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good Customer Service?

Good Customer Service? | Good customer service | Scoop.it
Is your car dealership doing everything possible to keep your customers satisfied and happy?  Now, more than ever, your reputation for building relationships a… (Good Customer Service?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Claire Bradford: good customer service is so vital in digital age - Worthing Herald

Claire Bradford: good customer service is so vital in digital age - Worthing Herald | Good customer service | Scoop.it
Claire Bradford: good customer service is so vital in digital age Worthing Herald Keeping customers happy is particularly vital in the digital age – it was bad enough before when people would moan about your service to their friends,but now they...
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good Customer Service is Good Marketing - Sword and the Script

Good Customer Service is Good Marketing - Sword and the Script | Good customer service | Scoop.it
It takes customers to make customers, which is why good customer service is good marketing.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Delivering Awesome Customer Service through Social Media | Social Media Delivered

Delivering Awesome Customer Service through Social Media | Social Media Delivered | Good customer service | Scoop.it
Social media sites are the perfect medium -- not limited by wait times or busy signals. Your customers are on social media, so why not serve them here as well?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

What You Need to Know About Giving Good Customer Service | BWS Blog

What You Need to Know About Giving Good Customer Service | BWS Blog | Good customer service | Scoop.it
So what's the only thing you need to know about how to deliver good customer service? You need to... (What's the One Thing You’ll Ever Need to Know About Giving Good Customer Service?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Why Is It So Difficult to Find Good Customer Service?

Why Is It So Difficult to Find Good Customer Service? | Good customer service | Scoop.it
Linda Cleary describes a customer service experience with her former cable provider, then asks why it's so hard to get good customer service. (RT @_jase_clarke_: RT @Leadtail: Why Is It So Difficult to Find Good Customer Service?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Can Good Customer Service Happen In 30 Seconds?

Can Good Customer Service Happen In 30 Seconds? | Good customer service | Scoop.it
It has been said that a customer makes a decision to buy within the first 30 seconds of their experience, so good customer service skills are crucial. (Can Good Customer Service Happen In 30 Seconds?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Study reveals employees unable to deliver good service

Nearly 9 in 10 customer-facing employees (89%) want to please customers yet they cannot [read] http://t.co/uqWe9FRVqH
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Lowe's New Customer Service Robot Just Sounds Like A Really Good Employee - The Consumerist

Lowe's New Customer Service Robot Just Sounds Like A Really Good Employee - The Consumerist | Good customer service | Scoop.it
Not so long ago, before the rise of the mega-hardware chains, you could walk into your local home improvement store and find a helpful employee who knew exactly what you needed and where to find it...
Very Good Service's insight:

Will robots be able to deliver good customer service consistently?

more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Great Customer Service Is Key to Free Publicity

Great Customer Service Is Key to Free Publicity | Good customer service | Scoop.it
Never underestimate the importance of good customer service — it could mean the difference between success and failure for your business.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good customer service key for businesses in India: Survey - Economic Times

Good customer service key for businesses in India: Survey - Economic Times | Good customer service | Scoop.it
NEW DELHI: The trend of consumers staying with a company on account of good service experience is picking up in India, says a survey. Also, out of 10 Indian consumers 7 have used social media for...
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Brands, Content & Customer Service

Brands, Content & Customer Service | Good customer service | Scoop.it
Brands, Content & Customer Service: Headstream have a look at the good, the bad & the ugly (Save your brand online before bad service goes viral.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

SOCIAL MEDIA MARKETING | 7 TIPS FOR GOOD CUSTOMER SUPPORT ON FACEBOOK

Read this blog here: http://www.o2-v2.com/en/blog/social-media-marketing-7-tips-for-good-customer-support-on-facebook

Facebook should be one of the central pillars of most companies’ social media marketing strategies.

more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

How good is your service?

How good is your service? | Good customer service | Scoop.it
Granted, money is tight and staff costs are high, but you still need to treat your front of house team as the asset it ought to be. Our Industry Observer reports.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good Times, Good Service: When Customer Care Counts Most

Good Times, Good Service: When Customer Care Counts Most | Good customer service | Scoop.it
Customer experience actually matters more to consumers when the economy is doing well, than when it is in the tank. (Good times, good service: When customer care counts the most.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

What Is Good Customer Service? Three Principles for Getting Customers for Life.

What Is Good Customer Service? Three Principles for Getting Customers for Life. | Good customer service | Scoop.it
What Is Good Customer Service? Three Principles for Getting Customers for Life. by @lenmarkidan http://t.co/I6O0ruTV3z via @Groove
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Good Customer Service Pays Off; Bad Experiences Can Be Costly - The SandPaper

Good Customer Service Pays Off; Bad Experiences Can Be Costly - The SandPaper | Good customer service | Scoop.it
The SandPaper
Good Customer Service Pays Off; Bad Experiences Can Be Costly
The SandPaper
It is six to seven times more expensive to acquire a new customer than to keep an old one, research says.
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

How to Easily Turn a Bad Customer Into a Good One

How to Easily Turn a Bad Customer Into a Good One | Good customer service | Scoop.it
Bad customers don't have to stay bad. Here's the secret to turning them around (RT @SteveStrauss: Turn a bad customer into a good one. Do you have any customer service tips?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Spotlight on utilities: Good customer service depends on a connected approach, say fed-up customers

Spotlight on utilities: Good customer service depends on a connected approach, say fed-up customers | Good customer service | Scoop.it
Research shows demand from consumers for ‘Single Customer View’ approach to customer experience being ignored by almost 70 per cent of organisations (Spotlight on utilities: Good customer service depends on a connected approach, say fed-up customers...
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Why 'good' customer service is no longer 'good enough' | Call Centre Hub

Why 'good' customer service is no longer 'good enough' | Call Centre Hub | Good customer service | Scoop.it
Still think that good customer service is a unique selling proposition (USP) or brand differentiator?
more...
No comment yet.
Scooped by Very Good Service
Scoop.it!

Is It Age Bias or Just Good Customer Service? You Decide

Is It Age Bias or Just Good Customer Service? You Decide | Good customer service | Scoop.it
A new poll conducted by SHRM claims that the average HR professional spends less than five (5) minutes reviewing each applicant resume. Personally I was encouraged when I read that, because … (Is It Age Bias or Just Good Customer Service?
more...
No comment yet.