Good - and bad - customer service interactions affect brand loyalty, according to [pdf] results from a survey of more than 1,000 individuals who have had experiences with the customer service of a mid-sized company.
Claire Bradford: good customer service is so vital in digital age Worthing Herald Keeping customers happy is particularly vital in the digital age – it was bad enough before when people would moan about your service to their friends,but now they...
Linda Cleary describes a customer service experience with her former cable provider, then asks why it's so hard to get good customer service. (RT @_jase_clarke_: RT @Leadtail: Why Is It So Difficult to Find Good Customer Service?
Research shows demand from consumers for ‘Single Customer View’ approach to customer experience being ignored by almost 70 per cent of organisations (Spotlight on utilities: Good customer service depends on a connected approach, say fed-up customers...
A new poll conducted by SHRM claims that the average HR professional spends less than five (5) minutes reviewing each applicant resume. Personally I was encouraged when I read that, because … (Is It Age Bias or Just Good Customer Service?
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.