A project manager and a web developer drew a dollar sign on the “trust” side and a penny sign, on “no trust” side. They simply described it as the following:
“When there is trust, the dollars flow, when there is no trust, the pennies trickle.”
This drawing captured the essence of the activity from a business perspective. If there is trust, your team will maximize its efficiency and the results will be superior.
If the team lacks trust, the team’s efficiency will be compromised, the results will be limited and, very often, inferior.