3 Ways to Handle Your Unhappy Customers by Kristina Evey - Unhappy customers. We've all had them. Some yell, some cause a scene, some silently simmer.
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Trust is... Simple—When you break it down into its essential components of competence, integrity, benevolence, and dependability, trust is really pretty simple. Be good at what you do. Act with int... Via John Lasschuit ®™, Jean-Philippe D'HALLUIN 
Ivon Prefontaine's curator insight,
Today, 10:08 AM
This serves as a counter balance to a recent article by a person who wrote about trust and it did not make sense. 
Jean-Philippe D'HALLUIN's curator insight,
Today, 1:49 PM
from article : Leadership—Leadership is about influencing others, and if people don’t trust you, you won’t be able to influence them. Leadership and trust go hand in hand. You can’t have one without the other 
Anne Egros's comment,
Today, 2:09 PM
I agree with this one : One careless act can instantaneously destroy trust that has taken years to develop, especially when the breach of trust involves a personal character failure.
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This is part 3 in a series on social media and recruitment as part of Workology. Click here for part 1. As I mentioned in the first post in this series, social media, in my opinion, is the most
Anne Egros's curator insight,
May 18, 12:01 PM
When using social media for sourcing or candidate screening, it’s not the recruiters that might be in trouble. It’s the hiring managers and those involved in the interview that present the greater employment law and discrimination risk for your... Delete the scoop?
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Sadly, 25% of businesses fail within their first year and an astonishing 70% of businesses fail within ten years. So, if you're thinking about starting a business or you've recently made the leap,
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10 successful business leaders from the Young Entrepreneur Council, give their answer about what a leader must do to succeed Delete the scoop?
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My boss stank. And I mean, he literally smelled bad. At the start of the day, he'd be freshly showered, but by the end of the work day, a horrible body odor hung around him. I knew I wasn't the only
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Are you procrastinating to deliver bad news ? Read why you shouln't Delete the scoop?
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The byproducts of happy clientele are obvious. Sales rise. Stores fill. Facebook "likes" stream in. These promoters recommend the companies they like to their friends.The cost of detractors
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Great leaders take very seriously detractors Delete the scoop?
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"Many job seekers have long suspected their online employment applications disappear into a black hole, never to be seen again. Their fears may not be far off the mark, as more companies rely on te...
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In the digital era, scanning electronic resumes and using a software to automatically search for matches is the new normal. Recruiters and hiring managers simply cannot deal with the amount of resumes they receive from candidates.
In this article you will find tips for making your resume "scan friendly" and how to write it to be the best match for a job. 
Kyle Diemer's curator insight,
May 17, 9:54 AM
Good tips if you're applying for larger companies - also check out StartWire.com, they help you track your application status when it hits the ATS.
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Companies can create a powerful risk culture without turning the organization upside down. A McKinsey & Company article. Delete the scoop?
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Affordable Career Coaching for Job Search: http://www.careerhmo.com/ Ever wonder why you hate job search so much? That's easy. You aren't good at it. Watch t...
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Having the right mindset and attitude impact very strongly your chances to find the right job.
Making your brand statement should be fun and networking a way to meet interesting people you would never had the chance to meet especially by using Linkedin. Delete the scoop?
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Do we need to aspire in order to inspire? Aspiration is a vital element to leadership and life, inspiring us and other to achieve purposeful results. Delete the scoop?
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photo by: Giorgio Montersino Guest BloggerThis post is written by a guest blogger. If you are interested in submitting a guest post, check out our Guest Post Guidelines - we look forward to hearing from you! Delete the scoop?
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Motivation is “a force or energy inside us that moves us into action towards a desired goal.” The problem is there are many motivation drainers around us. Delete the scoop?
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Whitney Foard Small loved China and her job as a regional director of communications for a top automaker. But after air pollution led to several stays in hospital and finally ...
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Would you decline a great job offer abroad because of pollution ? 
AlGonzalezinfo's curator insight,
May 1, 2:10 PM
From the article:
Foreigners regularly check the air quality readings put out by the U.S. Embassy and consulates on their Twitter feeds when deciding whether to go out for a run or let their children play outside.
The pollution has become even more of a hot topic since January, when the readings in Beijing went off the scale and beyond what is considered hazardous by the U.S. Environmental Protection Agency.
At the same time, China’s state media gave unprecedented coverage to the pollution following months of growing pressure from a Chinese middle class that has become more vocal about the quality of its air. Delete the scoop?
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Nearly two-thirds (60%) of employers globally say that intercultural skills are very important to their organization. Delete the scoop?
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Why the corporate world is getting involved in the sleep health movement.
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The danger of not sleeping enoug should get attention the same way smoking does specially at works,
Do you think big companies should show the example and use their communication capability to support a public health campaign to encourage good sleep habits > Delete the scoop?
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Stop avoiding tough tasks and start cultivating your resilience.
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Love this blog ! Delete the scoop?
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Social media, in my opinion, is the most misunderstood, popular tool, and candidate resource used by recruiters to date.
Anne Egros's curator insight,
May 18, 10:48 AM
Using social media for recruiting is now part of the head hunting and recruiting process.
Traditional resume mining is often automated using LinkedIn and other resume storage communities like Monster or CareerBuilder, but the true sourcers go beyond the standard online search and truly engage the prospective employees by leveraging social media to identify, contribute and create online communities. Delete the scoop?
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I frequently hear people complain about the lack of customer service. I complain about the same thing. Cell phone and cable companies are my favorite targets. Oh, and let’s not forget the airlines,...
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Happy Employees = Happy Customers Delete the scoop?
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Tips to help you find the essential items to sell in your resume to get noticed by busy hiring managers.
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A resume is your marketing tool to get an interview. Delete the scoop?
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Forget about your job title or profession – everyone is looking for ways to be more productive at work. It’s time to set down your gallon-sized container of coffee, toss out your three
Anne Egros's insight:
Like the tip #6: using the phone or skype more often increases prodiuctivity and quality of interpersonal relationships and foster collaboration. Delete the scoop?
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Anne Egros's insight:
The ultimate goal of your presentation is to share your information in a manner that your audience will understand and remember. Delete the scoop?
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By Billy Bennett Some leaders are not leaders at all. They are " Mis-Leaders ." HR leaders often know about managers who defy gravity... they are abusive and they suck the life out of people... Delete the scoop?
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Executive Coaching SpecialtiesFrom Therapeutic to Performance Delete the scoop?
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To encourage is to be a leader who makes a difference by manifesting a positive belief in others. “Humans need encouragement as much as plants need wat...
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Provide positive feedback and encouragement, empower and coach your leaders. Delete the scoop?
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You work hard. You've got great results. Your team loves you. You've made strong internal connections. That's a start. But others are doing more. Define what matters most. Delete the scoop?
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If you want to take that vacation, go to Hawaii. But stay away from West Virginia. Delete the scoop?
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