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Help Desk Gamification | Gamify your Customer Support with Freshdesk

Help Desk Gamification | Gamify your Customer Support with Freshdesk | Gamification101 | Scoop.it
Helpdesk gamification is here.Unleash your gamified helpdesk with Freshdesk & let your support agents compete for points, trophies & badges (@mindtickle nope, We did it first, then came Desk and rest will follow http://t.co/1UkQZNMc)...
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Gamification101
Gamification101
How #GAMIFICATIONS, the integration of game design concepts into non-game activities, changes and improves the relatively mundane processes and makes them FUN!
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Global Gamification Market 2012-2016 - Research and Markets

Global Gamification Market 2012-2016 - Research and Markets | Gamification101 | Scoop.it

Gamification is the use of game design strategies in non-game applications to optimize user engagement. It encourages consumers to engage in a particular behavior by taking advantage of the psychological susceptibility of humans to engage in gaming. Gamification is increasingly used in applications such as loyalty programs, social networks, and financial service websites. It is also used in employee training programs

01. Executive Summary
02. Introduction
03. Market Coverage
Market Overview
Key Offerings
04. Market Landscape
04.1 Market Size and Forecast
04.2 Segmentation based on Application
04.3 Segmentation based on End-users
04.4 Five Forces Analysis
05. Geographical Segmentation
06. Key Leading Countries
USA
China
UK
07. Vendor Landscape
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Key Vendor Analysis
14.1 Badgeville Inc.
Business Overview
SWOT Analysis
14.2 Gigya Inc.
Business Overview
SWOT Analysis
14.3 Bunchball Inc.
Business Overview
SWOT Analysis
14.4 BigDoor Media Inc.
Business Overview
SWOT Analysis
15. Other Reports in this Series

 

AIMERmarketing's insight:

"According to the report, one of the major drivers in this market is the need of enterprises to optimize consumer engagement. Gamification provides an insight into the purchasing-related demand for various products. This insight is then used by marketers to formulate marketing strategies for greater sales visibility of their products and also to encourage increased consumer engagement.

Further, the report reveals that the difficulty in selecting the right solution from the wide variety of options available is one of the major challenges confronting this market."

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Pharma's 2012 in ... gamification - PMLiVE (blog)

Pharma's 2012 in ... gamification - PMLiVE (blog) | Gamification101 | Scoop.it

Pharma's 2012 in ... Gamification

Boehringer’s headline-grabbing Syrum wasn’t this year's only use of gaming techniques.

The use of games for health promotion and research, with its ungainly buzzword 'gamification', captured a lot of peoples' imagination this year, led by a certain Facebook-based game from...


Via Pekka Puhakka
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Help Desk Gamification | Gamify your Customer Support with Freshdesk

Help Desk Gamification | Gamify your Customer Support with Freshdesk | Gamification101 | Scoop.it
Helpdesk gamification is here.Unleash your gamified helpdesk with Freshdesk & let your support agents compete for points, trophies & badges (@mindtickle nope, We did it first, then came Desk and rest will follow http://t.co/1UkQZNMc)...
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Press Play? Gamification and Talent Communications

Press Play? Gamification and Talent Communications | Gamification101 | Scoop.it
Gamification is having a bit of a moment - particularly in the highly competitive world of recruitment and employee engagement. Jason Frank looks at how the growth of gamification is taking the idea of 'serious play' to another ...
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On the ninth day … embrace gamification - Financial Post

On the ninth day … embrace gamification - Financial Post | Gamification101 | Scoop.it
Financial Post On the ninth day … embrace gamification Financial Post Branded gamification may be an entirely new concept, so let me offer a rudimentary definition: simply put, it's the process of adding playful gaming elements (i.e., a challenge...
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Rewards and Reward Schedules in Gamification - Business 2 Community

Rewards and Reward Schedules in Gamification - Business 2 Community | Gamification101 | Scoop.it
Business 2 Community
Rewards and Reward Schedules in Gamification
Business 2 Community
I also found myself saying in an email “Gamification at the moment is often nothing more than an attempt to illicit Pavlovian responses to external stimuli”.
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TEN reasons why every LMS should be Gamified: | Growth ...

TEN reasons why every LMS should be Gamified: | Growth ... | Gamification101 | Scoop.it
For those who are wondering, an 'LMS' is a Learning Management System, in other words: an online portal to facilitate learning and training throughout organisations of all shapes and sizes. Gamification is the application of ...
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The New York Times Gets Gamified | Badgeville Blog

The New York Times Gets Gamified | Badgeville Blog | Gamification101 | Scoop.it

Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty. Join a growing network of innovators across eCommerce

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Is the Music Industry Ripe for #Gamification?

Is the Music Industry Ripe for #Gamification? | Gamification101 | Scoop.it
Guest post by Richard Pulvino (@rpulvino) for sidewinder.fm, a music and tech think tank. I’ve become addicted to thinking about gamification thanks to a class I took about the topic via Coursera, an online education platform.
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9 Strategies to Gamify Your Startup

9 Strategies to Gamify Your Startup | Gamification101 | Scoop.it

Gamification is hot right now. More and more startups and established brands are building mobile apps and platforms that offer awards, badges and other fun ways to reward and...

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Gamification Can Work — Just Don't Hire A Game Designer - TechCrunch

Gamification Can Work — Just Don't Hire A Game Designer - TechCrunch | Gamification101 | Scoop.it
TechCrunch Gamification Can Work — Just Don't Hire A Game Designer TechCrunch While the rest of the release discusses the various ways that gamification can effectively be used to drive behavior change, skill development, and innovation, the only...
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Gamification Brings In Serious Business - E-Commerce Times

Gamification Brings In Serious Business - E-Commerce Times | Gamification101 | Scoop.it
Gamification Brings In Serious Business
E-Commerce Times
Airlines have built some gamification into their frequent-flier programs as they reward their best customers with elite status at certain earning levels.
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Ice, Lycra and Nike Plus - Getting Gamification and Engagement Right - Huffington Post UK (blog)

Ice, Lycra and Nike Plus - Getting Gamification and Engagement Right - Huffington Post UK (blog) | Gamification101 | Scoop.it
Ice, Lycra and Nike Plus - Getting Gamification and Engagement Right Huffington Post UK (blog) Effective gamification can help us perform better at activities that we want to do, by providing a framework which gives us immediate feedback about how...
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Gamification – An Over-Generalization? | Eric Sembrat

Gamification – An Over-Generalization? | Eric Sembrat | Gamification101 | Scoop.it
If this made-up award makes you feel good about yourself, then you are on your way to understanding gamification, a business trend — some would say fad — that aims to infuse otherwise mundane activities with the ...
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Gamification: Taking the leap | Gamified Enterprise

Gamification: Taking the leap | Gamified Enterprise | Gamification101 | Scoop.it
You are a forward thinking company and have heard about gamification. You have done your research and feel that you are confident enough to push forward and start looking at applying gamification to your organisation.
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