I believe that there are several factors which made Gamification of organisations inevitable. It is often criticised for being a fad. I think that there are some aspects of it which could be. For example, the dreaded ‘badges and leader boards’ definition of Gamification is unbelievably limiting and that aspect might be short-lived.
However, there are elements of Gamification which represent the larger economy, general opinion and the direction for organisations into the future. It is something much deeper than superficial badges (although they have their merits too). This is what Gamification should be understood as, what should be taken from games and it is happening right now.
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Via Chuck Sherwood, Senior Associate, TeleDimensions, Inc