Enterprise software is about to undergo radical transformation — a substantial change that will make the shift to software as a service (SaaS) look like a simple facelift. This transformation is being powered by machine learning.
With machine learning, computers can process and mine data in real time to automatically discover insights and generate predictive models. Companies can find patterns and foresee what will happen in the future based on real-time analysis of their data. The possibilities fueled by machine learning are endless.
Rather than having humans enter data using a web form sitting on a database, machine learning solutions automatically mine data from both inside and outside the enterprise. This data may reside in historically unstructured systems like emails and calendars or from call centers or legacy voicemail systems. The software will not only aggregate and organize this data, it will mine this information to generate insights and predictions, which can then be used by business people to make decisions.
Via Alexander Crépin