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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Managing Social Communications | Project Management Tips || Project Management, Collaboration and Knowledge Management Blog

Managing Social Communications | Project Management Tips || Project Management, Collaboration and Knowledge Management Blog | Future Knowledge Management | Scoop.it

"We’ve all seen business stakeholders on their smart phones in meetings or sponsors who whip out their iPads in project board meetings. But is this really productive? And do project managers need to be in on it too?

In a new book released in September, The Handbook of People in Project Management, I explore what social communications are and how project managers can tap into social communications to improve the collaboration on their projects. Here’s a brief introduction to social communications in a project environment.

Introducing social communications

Humans are sociable creatures, and we’ve been finding ways to interact with each other for thousands of years. In that respect, social communication is not new. However, the tools in use this century make a big difference to the way in which we can communicate and collaborate with others.

Social communications are exactly that – communicating and collaborating with purpose. In a work environment it’s not about sharing funny pictures of cats or telling the world what you had for lunch. It’s about using web-enabled technology to get things done more effectively, tapping into the way people are running their lives outside of your project team.

Ultimately, for project management professionals, it’s about doing things the way that other people are doing them and being easy to do business with. A project manager who insists on monthly status updates on a complicated slide template is not going to be popular with stakeholders who can get real-time information that displays clearly on their smart phone screens on any other topic except your project."

(This is an edited excerpt, reprinted by permission of the publishers from ‘Managing Social Communications’ in The Gower Handbook of People in Project Management, edited by Dennis Lock and Lindsay Scott (Farnham, Gower, 2013)."

Karen du Toit's insight:

Social communication in Project and Knowledge Management

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Knowledge Management Online

Knowledge Management Online | Future Knowledge Management | Scoop.it
This is a Knowledge Management Online site offering open source KM education and opensource KM consulting methods, tools and techniques

 

"This is the driving mission of Ron Young who is the founder and principal director of this website.

We hope you find what you need quickly by navigating through the 'what,why,how,who,where and when' of knowledge management, as this website is structured.

A good start for you is to read this simple 10 point article called Demystify Knowledge Management

Karen du Toit's insight:

Well worth bookmarking!

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What is Knowledge Management? - Chris Collins video

Knowledge Management Consultant, Chris Collison defines knowledge management, and explains the breadth of tools and techniques which underpin this discipline... (VIDEO: What is Knowledge Management?
Karen du Toit's insight:

Good explanation of KM! (although from 2010)

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Evgeniy Beloshytskiy's curator insight, May 11, 2013 1:19 AM

Этот парень, после того как реализовал масштабнейший проект по менеджменту знаний для нефтяного гиганта British Petrolium, написал замечательную книгу "Учитесь летать".

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Six tips to improve the best free Knowledge Management tool available today, by David Griffiths

Six tips to improve the best free Knowledge Management tool available today, by David Griffiths | Future Knowledge Management | Scoop.it

"So, what is the best free Knowledge Management tool?

Conversation!

Conversation is the lubricant to knowledge exchange and, in the right hands, or is that mind or mouth, it is the most valuable knowledge management tool available today. The problem is that so many people do a bad job of it. They don’t think about the structure of their face-to-face or text based conversations and they are not making the most of the best free knowledge management tool available to them.

Here are six tips to get your conversations and knowledge flowing..."

Karen du Toit's insight:

Tools for enhanced conversation!

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Why Knowledge Management has Failed & Enterprise Social Should Replace Email | Enterprise Social Network Blog

Why Knowledge Management has Failed & Enterprise Social Should Replace Email | Enterprise Social Network Blog | Future Knowledge Management | Scoop.it

posted by Emilie Doolittle:

In an interview with McKinsey Quarterly (http://www.mckinseyquarterly.com/Organization/Strategic_Organization/Making_internal_collaboration_work_An_interview_with_Don_Tapscott_3052) , Don Tapscott, an adjunct professor at the University of Toronto, describes why knowledge management requires replacing email with microblogs and enterprise social networking platforms.

“Knowledge management has failed,” Don says. “We had this view that knowledge is a finite asset, it’s inside the boundaries of companies, and you manage it by containerizing it.”

“Knowledge is an infinite resource,” Don says. “You don’t achieve it through containerization, you achieve it through collaboration.”

Moving beyond email and file systems, social platforms are the collaborative tools enabling affective knowledge management. More robust platforms allow knowledge sharing, ideation and project collaboration to happen across systems and applications.

 

Karen du Toit's insight:

Knowledge Management vs Enterprise Social networking platforms

My view: KM should include Enterprise Social networking, without being made redundant!

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An interview with Don Tapscott - McKinsey Quarterly - effective KM requires replacing email with social media

An interview with Don Tapscott - McKinsey Quarterly - effective KM requires replacing email with social media | Future Knowledge Management | Scoop.it
The author and strategist describes why effective knowledge management within enterprises requires replacing e-mail with social media. A McKinsey Quarterly Organization article. (Knowledge management has failed says Don Tapscott.

 

The following is an edited transcript of the interview.

How do we get beyond e-mail to these new social platforms that include an industrial-strength social network?

Not through Facebook, because that’s not the right tool. But there are tools now: wikis, blogs, microblogging, ideation tools, jams, next-generation project management, what I call collaborative decision management. These are social tools for decision making. These are the new operating systems for the 21st-century enterprise in the sense that these are the platforms upon which talent—you can think of talent as the app—works, and performs, and creates capability.

But we’ve approached this wrong over the years. Take something like knowledge management. Knowledge management has failed. We had this view that knowledge is a finite asset, it’s inside the boundaries of companies, and you manage it by containerizing it.


Karen du Toit's insight:

Knowledge Management through social media tools such as wikis, blogs, microblogging, etc. 

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10 Destructive KM Myths

10 Destructive KM Myths | Future Knowledge Management | Scoop.it

By David Griffiths:

"These 10 Destructive KM Myths seem to permeate conversations around the digital KM-sphere. They are not ranked and I am sure you could add to them, but, from my perspective, they need to be put out to pasture.

1. KM is technology

2. KM is about developing tools

3. It’s okay to start with KM and worry about the rationale later

4. Build it and they will come\

5. The SECI and DIKW models are the foundations of the field

6. KM emerged in the 1990′s

7. It’s okay for KMers to manage ‘parts’ in isolation (i.e. lessons learned)

8. It’s hard to determine value

9. KM is fuzzy and hard to define

10. KM is dead"

Karen du Toit's insight:

Great list!

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Olivia Millard's curator insight, September 13, 2013 12:24 PM

A thought-provoking list. Would be interesting to see some responses to these in a KM Forum. I'd like to see some of them put out to pasture but I don't think we have all the answers yet.

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Understanding Enterprise Social Networking: Tapping into Collaboration and Knowledge Management | The Practical SharePoint Information Architect

Understanding Enterprise Social Networking: Tapping into Collaboration and Knowledge Management | The Practical SharePoint Information Architect | Future Knowledge Management | Scoop.it
RT @ruveng: Understanding Enterprise Social as an extension of collaboration and KM. (My Blog) http://t.co/OZNWjBcB6d

 

by Ruven Gotz

"Social networking in the enterprise has great potential to enhance knowledge management and collaboration systems. But to understand what the true potential is, we need to clarify what we mean when we say “Enterprise Social Networking.” In my experience, there is a lot of confusion out there, with some IT executives feeling pressured to implement social tools when they don’t see the value."

Karen du Toit's insight:

Social Networking clarified with regards Knowledge Management!

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Creating value from knowledge, free sample chapter by David Griffiths

Coming May 1st 2013 - iBooks Multimedia version with 11 videos

Karen du Toit's insight:

Free sample chapter by David Griffiths: Creating value from Knowledge, to be released on May 1st 2013

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Email addiction: Why the enterprise can't break free, by Howard Baldwin

Atos CEO Thierry Breton caught a lot of flak last year when he announced he wanted his employees to give up email, but he may have been on to something.

Kids these days don't use email -- digital market research company comScore found that use of Web-based email dropped 31 per cent among 12- to 17-year-olds and 34 per cent among 18- to 24-year-olds in the period between December 2010 and December 2011.

And consumers are off email as well. The Radicati Group, which tracks use of email and other messaging media, projects the number of consumer emails will decrease by 3 per cent to 4 per cent each year between 2012 and 2016.


Via Kaushilya Weerapura
Karen du Toit's insight:

The evolution of email into new integrated tools!

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Kaushilya Weerapura's curator insight, March 31, 2013 5:23 PM

Future of emails: emails becoming a part of a communications dashboard that enabes bettwer collaboration.

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Try These 5 Ways to Apply Knowledge Management Tools to a Tech Plan.

Try These 5 Ways to Apply Knowledge Management Tools to a Tech Plan. | Future Knowledge Management | Scoop.it

5 ways to apply knowledge management tools to a strategic technology plan
Legal departments must identify ways in which they can classify, archive, mine and use the knowledge inherent within their systems
Rebecca Thorkildsen, InsideCounsel

Karen du Toit's insight:

5 ways to incorporate KM tools to a technology plan!

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Gurteen Knowledge Cafe Tip Sheet by David Gurteen (Gurteen Knowledge)

Gurteen Knowledge Cafe Tip Sheet by David Gurteen (Gurteen Knowledge) | Future Knowledge Management | Scoop.it
Document: Gurteen Knowledge Cafe Tip Sheet by David Gurteen

- Scribd.

 

2 pages

 

Download here: http://www.scribd.com/document_downloads/125285811?extension=pdf&from=embed&source=embed

Karen du Toit's insight:

Everything you need to know about a Gurteen Knowledge Café!

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