Future Knowledge Management
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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Knowledge Management in 87 Seconds – Creating an “elevator”animation

Knowledge Management in 87 Seconds – Creating an “elevator”animation | Future Knowledge Management | Scoop.it

To [...] 

"articulate the value of knowledge management in less than 230 words.

If you prescribe to the concepts of Tacit and Explicit knowledge, then you’ll appreciate that not everything can be documented or added to a knowledge base. The lemonade stand scenario was able to reflect situations that could occur if key expertise was to exit organisations. Below is an explanation of the rational behind some of our other inclusions:

 

1. Knowledge Health Check
2. Lessons Learned
3. Collaboration
4. Technology"
Video: http://www.youtube.com/watch?v=JUZxaHj0FEI&feature=youtu.be
Karen du Toit's insight:

Very creative way to explain KM!

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3 major trends in knowledge work

3 major trends in knowledge work | Future Knowledge Management | Scoop.it

by Oscar Berg:

"Besides obvious trends such as that the amount of knowledge work is increasing in developing countries, that knowledge work is becoming more critical to the performance of organizations, and that knowledge work is becoming more complex, collaborative and dependent on our ability to be creative as individuals, there are a few other trends that I have seen become stronger lately and that I would like to highlight in this post."

Karen du Toit's insight:

Interesting! KM not dead at all! 

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Benita Yon's comment, August 22, 2013 4:42 AM
Yessss - totally agree. Knowledge management today is about putting people in the center of knowledge management - not documents/wikis/blogs. Knowledge sharing requires trust, which is built in personal conversations and relationships. www.experience-network.org
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Communicating Knowledge Management (KM) to Busy Lawyers | LawyerKM

Communicating Knowledge Management (KM) to Busy Lawyers | LawyerKM | Future Knowledge Management | Scoop.it
I am constantly reminded of the importance of communicating effectively.  And I am repeatedly convinced that a simple message delivered in a simple way is most ("Communicating Knowledge Management (KM) to Busy Lawyers" by @LawyerKM

 

Connections  Are the Key…

My favorite (and primary) way to communicate KM to lawyers — and the representation in the KM card, above — is to speak in terms of connections.  It’s about “connecting people with people, connecting people with knowledge and information, and the processes, procedures, and technologies required to make those connections.”  I like this approach because it is broad, yet meaningful.  It allows me to talk about various aspects of KM from culture to technology, without eyes glazing over.

I carry the KM cards with me at work (and elsewhere).  When I need to explain KM to someone, I talk about connections.  After my elevator speech, I hand them a card as a take-away mnemonic.   “Here’s an easy way to remember what we do,” I say,  “the KM department’s email address is on the back.”

The more “complex” definitions of KM are fine when talking to people in KM circles and getting into the depths of knowledge management, but when talking to busy lawyers, spouting some convoluted, jargon-bloated, “nonsense” is the surest way to lose their attention.  Lawyers are no strangers to jargon.  They know it — and will reject it (and you) — the second they hear it.

Karen du Toit's insight:

Knowledge Management for lawyers > useful in all fields/organizations!

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Try These 5 Ways to Apply Knowledge Management Tools to a Tech Plan.

Try These 5 Ways to Apply Knowledge Management Tools to a Tech Plan. | Future Knowledge Management | Scoop.it

5 ways to apply knowledge management tools to a strategic technology plan
Legal departments must identify ways in which they can classify, archive, mine and use the knowledge inherent within their systems
Rebecca Thorkildsen, InsideCounsel

Karen du Toit's insight:

5 ways to incorporate KM tools to a technology plan!

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10 Destructive KM Myths

10 Destructive KM Myths | Future Knowledge Management | Scoop.it

By David Griffiths:

"These 10 Destructive KM Myths seem to permeate conversations around the digital KM-sphere. They are not ranked and I am sure you could add to them, but, from my perspective, they need to be put out to pasture.

1. KM is technology

2. KM is about developing tools

3. It’s okay to start with KM and worry about the rationale later

4. Build it and they will come\

5. The SECI and DIKW models are the foundations of the field

6. KM emerged in the 1990′s

7. It’s okay for KMers to manage ‘parts’ in isolation (i.e. lessons learned)

8. It’s hard to determine value

9. KM is fuzzy and hard to define

10. KM is dead"

Karen du Toit's insight:

Great list!

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Olivia Millard's curator insight, September 13, 2013 12:24 PM

A thought-provoking list. Would be interesting to see some responses to these in a KM Forum. I'd like to see some of them put out to pasture but I don't think we have all the answers yet.

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3 Questions With Bill Ives About Knowledge Management

3 Questions With Bill Ives About Knowledge Management | Future Knowledge Management | Scoop.it
RT @laserfiche: "If you don’t capture content, you’re losing half the value of the system," says @BillIves. http://t.co/9oImGlIOrl #ECM #documentmanagement

 

We sat down with Bill Ives, a partner with the Merced Group, who’s been working in the field of knowledge management since the 1980s, including for Accenture, and who has written the blog Portals and KM for ten years.

[...]

Where do you see knowledge management going?

Knowledge management is giving people the knowledge/information/wisdom/content/whatever that they need to do their job, and giving it to them while they’re doing their job. Training is what you do before you start your job; knowledge management is what supports you while you’re doing your job. It’s a very simple distinction. It’s archiving and creating this information in an accessible way so everyone else can benefit. Knowledge is one of the assets of a company that gets better, instead of declines, the more you use it.

Karen du Toit's insight:

Technology and people are intertwined in the KM process > can't focus on one more than the other!

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Making Organizational Learning Stick: How to Set Your Knowledge Goals and Blend Technology and People Processes to Reach Them

Making Organizational Learning Stick: How to Set Your Knowledge Goals and Blend Technology and People Processes to Reach Them | Future Knowledge Management | Scoop.it

WRITTEN BY KATIE SMITH MILWAY AND ANN GOGGINS GREGORY:

 

"Henry Ford once observed, “Anyone who keeps learning stays young.” This is as true for nonprofit organizations as it is for individuals.

 

[...] look at effective blends of people and technology processes to achieve each of the four goals. While they all require a mix of approaches, two goals—idea generation and collaboration—lead with people, while technology often comes first to support good practices and external influence. "

Karen du Toit's insight:

The use of user-friendly technology for increased organizational learning!

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