Future Knowledge Management
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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Is Your Company Encouraging Employees to Share What They Know? - blogs.hbr.org (blog)

Is Your Company Encouraging Employees to Share What They Know? - blogs.hbr.org (blog) | Future Knowledge Management | Scoop.it
Too much expertise is going to waste.

 

Many of the things we need to know to be successful – to innovate, collaborate, solve problems, and identify new opportunities – aren’t learned simply through schooling, training, or personal experience. Especially for today’s knowledge-based work, much of what we need to know we learn from others’ experiences, through what’s called vicarious learning.

Organizations know this learning is important, which is why they invest significant resources in handbooks, protocols, formal mentoring programs, and knowledge management systems to share employees’ experiences. Yet analyst estimates suggest that the companies in the Fortune 500 still lose a combined$31.5 billion per year from employees failing to share knowledge effectively.

Karen du Toit's insight:

Not enough value placed on tacit knowledge!

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3 key steps to form an effective knowledge sharing flow

3 key steps to form an effective knowledge sharing flow | Future Knowledge Management | Scoop.it

Josh:

When it comes to tacit knowledge, it is all about “people”, not content. Knowledge Management professionals’ role is not about how to “manage” knowledge anymore, but to facilitate people to share knowledge. The interesting change is that knowledge is not “distributed” anymore, but “communicated”.

In this case, I would say that knowledge sharing is about getting the right knowledge FROM the right person at the right time.

So, how do people “communicate” to share tacit knowledge? Before we talk about the steps for knowledge sharing, we need to understand that the three key elements for knowledge sharing are people, context and content.

Karen du Toit's insight:

The Knowledge sharing process - to facilitate, and not to enforce!

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Knowledge Management in 87 Seconds – Creating an “elevator”animation

Knowledge Management in 87 Seconds – Creating an “elevator”animation | Future Knowledge Management | Scoop.it

To [...] 

"articulate the value of knowledge management in less than 230 words.

If you prescribe to the concepts of Tacit and Explicit knowledge, then you’ll appreciate that not everything can be documented or added to a knowledge base. The lemonade stand scenario was able to reflect situations that could occur if key expertise was to exit organisations. Below is an explanation of the rational behind some of our other inclusions:

 

1. Knowledge Health Check
2. Lessons Learned
3. Collaboration
4. Technology"
Video: http://www.youtube.com/watch?v=JUZxaHj0FEI&feature=youtu.be
Karen du Toit's insight:

Very creative way to explain KM!

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