Future Knowledge Management
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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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How do we transfer knowledge through everyday meeting talk? - Lesley Crane study asking for participants

How do we transfer knowledge through everyday meeting talk? - Lesley Crane study asking for participants | Future Knowledge Management | Scoop.it

"Lesley Crane is a final year PhD student investigating organizational knowledge work - knowledge transfer and sharing. Her study focuses on how such work is accomplished in everyday meeting talk. This seems to me to be an original approach in that it locates the study of knowledge in talk and text, and it is this discourse which she is analysing to investigate how and with what effect people share and create knowledge. 

She is looking to engage with organizations who would be willing to take part in her study. It is unobtrusive - she doesn't even need to be present! All she needs are good recordings of any type of organizational meeting. The only proviso is that participants need to be English speakers! Confidentiality and anonymity are guaranteed. 

If you would like to help please get in touch with Lesley via email @ l.crane1@unimail.derby.ac.uk. 

If this approach intrigues you as it does me then you will find two of her past papers here 

A New Taxonomy Of Knowledge Management Theory: The Turn To Knowledge As Constituted In Social Action 

What Do Knowledge Managers Manage? Practitioners' Discourse In An Online Forum Compared And Contrasted With The Literature
Karen du Toit's insight:

KM research focused on talk in meetings. 

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Fatima Alessa's curator insight, March 8, 2014 11:12 AM

Very interesting topic, and clever ideas!

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Knowledge Mangement Must Be Social | Enterprise Social Network Blog - tibbr

Knowledge Mangement Must Be Social | Enterprise Social Network Blog - tibbr | Future Knowledge Management | Scoop.it
While some businesses are adding a social networking component to their existing knowledge management systems, others see it as a risk. Here's why they're wrong.

 

Conversation is still the best form of knowledge transfer. Social Increases Learning Social Helps Us Make Decisions Faster  Social Connects Employees to the Right Experts Social Harnesses Collective Knowledge Sharing 
Karen du Toit's insight:

KM should not be seen without the social component!

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Steven Lastres's curator insight, August 13, 2013 3:05 PM

Great article reminding us that a social networking component is critical to knowledge trasnfer.

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Knowledge Transfer Blog: Emergency Knowledge Transfer in Action | The Steve Trautman Co.

Knowledge Transfer Blog: Emergency Knowledge Transfer in Action | The Steve Trautman Co. | Future Knowledge Management | Scoop.it
Todd Hudson, a master consultant for The Steve Trautman Co., shares his knowledge transfer expertise on how to transfer of the wisdom of retiring experts.
Karen du Toit's insight:

Knowledge transfer of the retiring experts

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Dan Kirsch's curator insight, July 21, 2013 3:01 PM

"Emergency Knowledge Transfer" and some thoughts on how to attempt to quickly capture the "most critical skills, wisdom, and tacit knowledge" from an employee retiring within 60 days....done within an organization that was apparently clueless as to the knowledge held for the many many days PRIOR to learning of the pending retirement.  Sigh....if only they actually had a knowledge management strategy, within which they might have identified the critical knowledge and defined long-term strategies for capture of this one individual's critical knowledge as well as the other critical knowledge.  I predict:  a feel good moment but long-term FAIL with a really great potential future consulting opportunity for the soon to retire employee!