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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Knowledge Management Spotlight: How Gamification Can Identify Unwritten Rules in KM Program - YouTube ivd

"Lisa Austin, Manager, Knowledge & Information Management, and Georgette Suggs, Document Management Specialist -- KM, from Williams and Bush Brothers & Company talk about unwritten rules that will make or break your KM program, how leaders create unwritten rule and how KM Gamification can help."

Karen du Toit's insight:

Unwritten rules can prevent a KM programme successfully taking off!

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Don Tapscott about internal collaboration and why KM in enterprises requires replacing email with social media

Karen du Toit's insight:

Don Tapscott about why Knowledge Management has failed, and why content collaboration through social media should be the new way of thinking in KM

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Peter Francis's curator insight, May 6, 2013 7:58 AM

Tallyfox is what you need

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Verna Allee on Incentivizing Knowledge Sharing

"In a mini-interview with Alakh Asthana of eClerx Services, Verna talks about why deliberate incentives for knowledge sharing are not necessary. She explains that people love to talk about their work - how they solved a problem, something that they ran into, that they had a really great idea and it worked out etc. It's very natural for employees to share their achievements, problems and other areas of interests over informal coffee table discussions.

Verna suggests that simple recognition and acknowledging contribution ensures employees are motivated to share and maintain knowledge sharing as a continuous process."

Karen du Toit's insight:

People love sharing knowledge!

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Margaret Driscoll, Learning Organization Librarian's curator insight, June 27, 2013 11:59 AM

"... people love to talk about their work - how they solved a problem, something that they ran into, that they had a really great idea and it worked out etc. It's very natural for employees to share their achievements, problems and other areas of interests over informal coffee table discussions."

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An interview with Don Tapscott - McKinsey Quarterly - effective KM requires replacing email with social media

An interview with Don Tapscott - McKinsey Quarterly - effective KM requires replacing email with social media | Future Knowledge Management | Scoop.it
The author and strategist describes why effective knowledge management within enterprises requires replacing e-mail with social media. A McKinsey Quarterly Organization article. (Knowledge management has failed says Don Tapscott.

 

The following is an edited transcript of the interview.

How do we get beyond e-mail to these new social platforms that include an industrial-strength social network?

Not through Facebook, because that’s not the right tool. But there are tools now: wikis, blogs, microblogging, ideation tools, jams, next-generation project management, what I call collaborative decision management. These are social tools for decision making. These are the new operating systems for the 21st-century enterprise in the sense that these are the platforms upon which talent—you can think of talent as the app—works, and performs, and creates capability.

But we’ve approached this wrong over the years. Take something like knowledge management. Knowledge management has failed. We had this view that knowledge is a finite asset, it’s inside the boundaries of companies, and you manage it by containerizing it.


Karen du Toit's insight:

Knowledge Management through social media tools such as wikis, blogs, microblogging, etc. 

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