Capturing actionable insights from Knowledge Cafes - David Gurteen | Future Knowledge Management | Scoop.it

 "...a way to capture "actionable insights" and feedback from my Knowledge Cafes that did not get in the way the conversation, was easy, simple; that everyone could do and that allowed me to collate and distribute the items to the participants. 

A few weeks ago, after some inspiration from Paul Corney and Mark Field, I decided it was time to try an experiment and I have developed a system to capture items by SMS and post them to a page on my website that I am calling an "SMS Wall". 

Why do it like this rather than use Twitter or some other social tool? Quite simply, I wanted everyone to have the ability to post to the wall. 

Not everyone, has a smartphone, not everyone uses Twitter and not everyone has an internet connection but almost everyone has a basic phone with SMS and knows how to use it. 

People can also post messages before the Knowledge Cafe, during the KCafe, at the end of the KCafe and even on the train on the way home.