Knowledge sharing: Drive out fear. Eliminate management by objective, by David Gurteen | Future Knowledge Management |

By David Gurteen:
"Many years ago when I worked at Lotus Development we had a similar yearly review system to the one described in this article The Poisonous Employee-Ranking System That Helps Explain Microsoft's Decline.

I hated it then, mainly as it was gamed, long before I fully realised the consequences and its impact on knowledge sharing and collaborative behaviours. "

Use of Deming's [...] fourteen key principles for management for transforming business effectiveness.

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