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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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White Paper: Moving the Needle on Knowledge Management

White Paper: Moving the Needle on Knowledge Management | Future Knowledge Management | Scoop.it

"This eBook will explore four key steps that can lead to a highly successful knowledge management implementation.

Lots of companies have attempted to leverage knowledge management both internally and externally, but maximizing its use and value has not always proven easy. For many companies, it’s been a frustrating journey of implementing a knowledge solution only to find few people use it.

Step 1 – Know what Knowledge Management is
Step 2 – Hire a dedicated Knowledge Administrator
Step 3 – Make knowledge a key part of your Customer Care Strategy
Step 4 – Consider multiple ways to use knowledge"

 

White Paper: written by Moxie Software.

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Knowledge Management in Asia: Experience and Lessons - APO: Asian Productivity Organization - free e-book

Knowledge Management in Asia: Experience and Lessons - APO: Asian Productivity Organization - free e-book | Future Knowledge Management | Scoop.it

Report of the APO Survey on the Status of Knowledge Management in Member Countries (06-RP-GE-SUV-31-B)

Dr. Serafin D. Talisayon, Philippines, served as the volume editor.

 

FOREWORD

 

With the intent of designing a more systematic, focused program on knowledge management (KM), in 2006 the Asian Productivity Organization (APO) initiated a survey on the status of KM in nine member countries and compiled about two dozen case studies of exemplary KM practices in the private sector, government, and nongovernmental organizations in Asia. This book is the result of that survey project. To complement the survey, the APO sent three factfinding missions to leading KM institutions and practitioners in Europe and the USA in 2007. Study meetings on formulating a KM framework, KM implementation, and KM measurement methodology were also convened by the APO to expand its research and planning function.

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KM case studies in the Republic of China, India, Indonesia, Republic of Korea, Malaysia, Philippines, Singapore, Thailand & Vietnam.

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