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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Knowledge management: Unleash the power, By Matt Byrne - The Lawyer

Knowledge management: Unleash the power, By Matt Byrne - The Lawyer | Future Knowledge Management | Scoop.it

"Information and experience are invisible yet valuable assets which some firms are leveraging to build stronger client relationships 

How useful to your firm is knowledge management (KM) and your KM team? The question is more relevant these days than ever because even in this era of Big Data, automation and disaggregation, many firms are still failing to marshal their in-house know-how in a structured way.

The consequences can be serious, with lost market share, clients and opportunities all resulting from a muddled approach to KM."

[...]

"But a growing number of firms are building client-facing structures and systems into their thinking. This could include the sharing of knowledge with clients, interacting with them in a more regular or systematic manner or simply being more proactive about client-facing KM.

Take Olswang....

Karen du Toit's insight:

Case study of Olswang being used. Good to read. 

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Julie Ekner Koch's curator insight, April 9, 3:28 AM

Great case of how KM should be not only internal but also client-directed

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Knowledge Management and E-Learning (9781439837252) - book available now

Knowledge Management and E-Learning (9781439837252) - book available now | Future Knowledge Management | Scoop.it

Edited by Jay Liebowitz and Michael S Frank:


"The book's first part looks at KM practices in e-learning and covers techniques and methodologies. The second part contains several case studies looking at applications of KM to e-learning in businesses, government agencies, and universities in the U.S., Canada, Mexico, U.K., and Europe. The book concludes with a summary of future trends by experts at these organizations. This book ties knowledge management (KM) with e-learning as complementary approaches, highlighting the leading and emerging work being accomplished in this space. These chapters explain knowledge capture, retention, transfer, and sharing."

http://c69.co/13968517


Karen du Toit's insight:

Future trends in KM explored as well!

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Ken Keiser's curator insight, June 10, 2013 11:08 AM

I will have to look into this book to see whether it meets my needs. My organization has an interest in both aspects of KM and e-learning, for internal purposes as well as our constituents and customers.

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Knowledge Management in Asia: Experience and Lessons - APO: Asian Productivity Organization - free e-book

Knowledge Management in Asia: Experience and Lessons - APO: Asian Productivity Organization - free e-book | Future Knowledge Management | Scoop.it

Report of the APO Survey on the Status of Knowledge Management in Member Countries (06-RP-GE-SUV-31-B)

Dr. Serafin D. Talisayon, Philippines, served as the volume editor.

 

FOREWORD

 

With the intent of designing a more systematic, focused program on knowledge management (KM), in 2006 the Asian Productivity Organization (APO) initiated a survey on the status of KM in nine member countries and compiled about two dozen case studies of exemplary KM practices in the private sector, government, and nongovernmental organizations in Asia. This book is the result of that survey project. To complement the survey, the APO sent three factfinding missions to leading KM institutions and practitioners in Europe and the USA in 2007. Study meetings on formulating a KM framework, KM implementation, and KM measurement methodology were also convened by the APO to expand its research and planning function.

Karen du Toit's insight:

KM case studies in the Republic of China, India, Indonesia, Republic of Korea, Malaysia, Philippines, Singapore, Thailand & Vietnam.

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