Future Knowledge Management
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Future Knowledge Management
The evolution of Knowledge Management in organizations
Curated by Karen du Toit
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Twitter Analytics is now free for all: so what can libraries get out of it? - Ned Potter

Twitter Analytics is now free for all: so what can libraries get out of it? - Ned Potter | Future Knowledge Management | Scoop.it

Twitter stats packages are sort of fascinating but also not. I look at a fair few because I need to be able to talk about them in social media workshops: what tends to happen is I put my username in, go 'ooooh that's interesting!' a few times, but then never actually go back and check the analysis on a second occasion.

As individuals we don't really need Twitter stats apps (unless you take Twitter very seriously) but as organisations they can be genuinely useful. They can help us understand our network, show us what works (so we can build on it) and what doesn't (so we can phase it out).

For an analysis package to be useful to an organisation it really needs three qualities:

1. It must give you information you can ACT on. There are a million
stats apps out there, but if they don't tell you anything which you
can use to inform better practice for your twitter account, then they
don't really have any value.
2. It must NOT tweet things about that information on your behalf. Someapps tell you useful things - but they tell the rest of the world
those useful things too. I'm dubious about this at the best of times
(for me an auto-tweet saying "This week on Twitter: X follows /
unfollows, Y ReTweets and Z total reach!" either looks a bit awkward if X, Y and Z are small numbers, and a bit show-boaty if they're large) but I really don't think organisational accounts should have anything tweeted on their behalf.
3. It ideally needs to be free. Some things are worth paying for but
realistically it's hard to get the people who control the
purse-strings in libraries to shell-out for a Twitter stats annual
subscription...

Thankfully the official Twitter Analytics, newly available for all, meets all three of those criteria. If you just tweet as yourself, sign in to analytics.twitter.com and have a look a round at the things worth noting; it's interesting to see how few of your followers actually see your tweets, for example."


Karen du Toit's insight:

Great guide! Also for any corporate account!

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Karen du Toit's curator insight, September 4, 2014 3:47 AM

Great guide to make the most of your Twitter Analytics for your library or archive!

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Blog Post: David Gurteen Knowledge Tweets: October 2013

Blog Post: David Gurteen Knowledge Tweets: October 2013 | Future Knowledge Management | Scoop.it
By David Gurteen
Here are what I consider some of my more interesting Tweets for August to September 2013.
Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts.
Karen du Toit's insight:

Good resource of links for the month of October by the KM guru!

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Knowledge Management on Twitter: Who to Follow

Knowledge Management on Twitter: Who to Follow | Future Knowledge Management | Scoop.it

By Jeff Hedsster:

"Twitter is increasingly a popular way to connect with experts across a variety of fields. Finding the people you know is easy enough, but how do you discover people who are actively tweeting about the topics you're interested in?"

 

List by MindTouch: http://www.mindtouch.com/blog/2013/04/11/influencers-in-knowledge-management/

Karen du Toit's insight:

Influencers in KM - worth looking at!

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Mindy M Walker's curator insight, July 9, 2013 8:59 AM

Good article/resource for who use Twitter for KM, sharing and curation.

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Capturing actionable insights from Knowledge Cafes - David Gurteen

Capturing actionable insights from Knowledge Cafes - David Gurteen | Future Knowledge Management | Scoop.it

 "...a way to capture "actionable insights" and feedback from my Knowledge Cafes that did not get in the way the conversation, was easy, simple; that everyone could do and that allowed me to collate and distribute the items to the participants. 

A few weeks ago, after some inspiration from Paul Corney and Mark Field, I decided it was time to try an experiment and I have developed a system to capture items by SMS and post them to a page on my website that I am calling an "SMS Wall". 

Why do it like this rather than use Twitter or some other social tool? Quite simply, I wanted everyone to have the ability to post to the wall. 

Not everyone, has a smartphone, not everyone uses Twitter and not everyone has an internet connection but almost everyone has a basic phone with SMS and knows how to use it. 

People can also post messages before the Knowledge Cafe, during the KCafe, at the end of the KCafe and even on the train on the way home. 

Karen du Toit's insight:

I would love to hear the feedback on this?

I still like the idea of using Twitter and curating it afterwards via the hashtag/s!

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11 Knowledge Management People You Should Be Following On Twitter | AnswerHub Enterprise Q&A

"If you're serious about knowledge management (or if you just want to add a little variety to your Twitter feed), you're in luck! We've compiled a list of 11 knowledge management influencers to follow on Twitter. -

See more at: http://answerhub.com/article/11-knowledge-management-people-you-should-be-following-on-twitter/#sthash.hHcU9Lkm.dpuf

 

Karen du Toit's insight:

Great list!

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5 Reasons Businesses Should Care About Hashtags - Forbes

5 Reasons Businesses Should Care About Hashtags - Forbes | Future Knowledge Management | Scoop.it

The power of the hashtag is about to take off and businesses should be prepared.

1. Promotions

2. Unification

3. Conversations

4. Targeting

5. Innovation

Karen du Toit's insight:

Also important to consider for libraries!

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