Book: Measuring the ROI of Knowledge Management (28 Mar 2013) by Stephanie Barnes, Tim Hawley, James Gunn, Nick Milton, Catherine Boissonnet, Madanmohan Rao, Chris Boyd, Jack Bostelman | Future Knowledge Management | Scoop.it
Link: Gurteen Knowledge
Measuring the ROI of Knowledge Management
Expert guidance, case studies and tools for successfully measuring and demonstrating the ROI of your KM initiatives.

 

Book here:

 

http://www.wlrstore.com/ark/measuring-the-roi-of-km.aspx