Consumers return more and more frequently the products they have bought. It is due to an increased flexibility in commercial policies, a more aggressive competition, shorter product life cycles , regulations to protect the environment, products recall campaigns for quality control...
The management of these returned products flows became a major stake for the contemporary companies.
The approach of the Closed-loop Supply Chain CLSC, seems to be an alternative allowing to gain efficiency and profitability with these processes. It finds its foundations on learning coming from the implementation of "Green Supply Chain" and Reverse Logistics ..."
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