Panorama Come essere più felice: accettare i cambiamenti Panorama Il pensiero positivo ti può cambiare la vita. Anche in ufficio. Basta essere accoglienti dei confronti dei cambiamenti, anche quelli non previsti e magari non voluti.
“Humans experience an array of emotions, anything from happiness, to sadness to extreme joy and depression. Each one of these emotions… (Humans experience an array of emotions, anything from happiness, to sadness to extreme joy and depression...”
Via TOLLEC Bernard
A clueless receptionist today, a bankrupt business tomorrow: Why does company after company – including companies that I encounter as a customer experience consultant – treat reception as an entry-level, stepping-stone position?
The role of conventional leadership is frequently depicted as one who takes charge, makes decisions, delegates tasks, and is otherwise disconnected from those in less authoritative positions. In a professional environment, this person might be known as the Big Boss that is somehow set apart from his or her subordinates. They’re “up there” and we’re “down here” type of thing.