Hospitality Technology Magazine released their 16th annual Restaurant Technology Study this week. Did it foretell the coming of a new age in restaurant tech? No, but it did confirm that spending on innovation is on the rise – a steady adoption of the tools that make up the modern marketplace. The study is divided into …
SAN FRANCISCO - Can a plant replace an egg? Of course the answer is no--but can the same tech know how that helped create websites and applications find a plant based egg alternative that tastes good and
Even with the best intentions, feedback can easily backfire. The praise you give doesn’t lead to greater confidence. Your expert advice seems to take the wind right out of his sails. You decide to “go easy” on her, only to find her growing more anxious by the minute. And you are far from alone if you’ve had a hard time figuring out why.
Fortunately, scientific studies of motivation have identified clear, principled reasons why some types of feedback work, and others don’t. It is neither mysterious nor random. If you’ve gotten it wrong in the past (and who hasn’t?), then you can do a better job giving feedback from now on by sticking to a few simple rules.
Seven out of 10 consumers prefer a business with a social media presence. “A social media presence has become an essential and expected component of a business’ digital presence. In some cases, consumers are bypassing search engines and other traditional search options to find businesses on social media. Having a social presence confirms the legitimacy of a business and also provides an essential channel for communication. Social media is so critical for most consumers that if you aren’t on social media, you don’t exist as a business.”.
Technology is helping Canada's number one casual dining chain shift its loyalty program from offering points to creating experiences. Boston Pizza recently completed an extensive assessment that revealed marketing dollars
UI is what people see and touch. It is what comes to mind when thinking of a product or an experience. But the UI stands on the top of a huge UX mountain. The better the UI works, the bigger the UX beneath. The message we must spread is simple: UX is not UI.
I have found that regularly asking questions is an agile and lightweight way of keeping up with what’s really going on. Answers become conversations about what is most essential and meaningful for the team and the company, and those conversations transform into action.
The first place to start is by asking the right questions. Here are some of the best I’ve found:
1. What’s going well in your role? Any wins (big or small) this week?
This is a great place to start. Employees get to celebrate and even brag a little about all the positive stuff that happened that week by simply answering that question.
Nation's Restaurant News Casual dining, QSR sales performance gap widens Nation's Restaurant News Restaurant industry same-store sales results remained positive in July, although lower when compared with June, as the quick-service segments'...
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