This is the fifth Chapter of the Social Learning Handbook.
Now that “social learning” is becoming a hot topic, organizations are beginning to consider how they can implement or operationalize it.
We have already seen that social media is a very different beast from normal enterprise tools, particularly because it is being used at the grass roots rather than being implemented top-down by the organization. Social tools are not only changing the way that we think about “learning” but also how we apply them. This then begs the question, what is the best way to implement social learning within an organization?