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The Critical Few: Components of a Truly Effective Culture

The Critical Few: Components of a Truly Effective Culture | Flexibility in business | Scoop.it
Forget the monolithic change management programs and focus on the elements of your culture that drive performance.
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After "The test of a real great brand" where the importance of employees opinion about the company's products and services, this article about Southwest airlines takes the importance of the employees to another level. The company makes them feel good about working there. E.g. Top management regularly talk to flight attendants and sometimes even do part of their jobs to give them a break.

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Are You A Cheater? | Beyond Philosophy

Are You A Cheater? | Beyond Philosophy | Flexibility in business | Scoop.it
In this latest post from Beyond Philosophy, Colin Shaw looks at the psychology of cheating and how it affects people's emotions.
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An interesting view on cheating. Anyone who hasn't been tempted to cheat at some point especially if no one is worse off for it must be a saint. This article argues there is a way to feel good about  it and make other people feel good about it too.

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Driverless Cars and the Future of Insurance

Driverless Cars and the Future of Insurance | Flexibility in business | Scoop.it
The technology to do an autonomous car has been around for a while. We’re now seeing them; we’ll see a lot of talk about them. The real issue is exactly how they are able to be part of the fleet of
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Indeed very few people seem to think about the impact of driverless cars on insurance companies. But with more safety built in into cars and therefore less accidents it will have an impact and it may happen sooner than expected.

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You Can’t Script Negotiation. EVER

You Can’t Script Negotiation. EVER | Flexibility in business | Scoop.it
Cookie-cutter strategies just don’t work in the turbulence of real world negotiation. Yes, preparation is essential. And persistence is often a virtue. But clinging to rigid plans is not. There’s
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An eye opener. Start a negotiation to buy and end up selling your own company. A very open minded way of negotiating.

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The Real Test of a Great Brand

The Real Test of a Great Brand | Flexibility in business | Scoop.it
What customers think of your brand matters. But what your employees think of it is just as important.
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What your employees think about the company and the products you offer is just as important as what your customers think.

As a consultant I have seen many different companies and sometimes it's surprising how inconsiderate management or managers can be towards their employees. Happy employees can be even better ambassadors towards the market than happy customers.

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This Post Will Make You A More Effective Communicator In 90 Seconds

This Post Will Make You A More Effective Communicator In 90 Seconds | Flexibility in business | Scoop.it
I've recently been doing a bit of research on space exploration. The hunt has inevitably led me to stories about SpaceX founder (and billionaire genius) Elon Musk, a man whose mission to colonize
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When you start paying attention it is indeed impressive how often people (yourself included) use multiple choice questions instead of open ended ones. This article shows a very true and interesting statement.

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How Do You Manage Up in the Workplace?

How Do You Manage Up in the Workplace? | Flexibility in business | Scoop.it

In the classic leadership book Influence Without Authority, Allan R. Cohen and David L. Bradford describe how even workers with no official power can effect change in an organization. They recently teamed up again to write Influencing Up, which explains how employees can manage upwards in the organizational chart — and why they need to, now more than ever.


Via The Learning Factor
Irene Personne's insight:

This is one of the articles that remind us how important communication is. Saying things the right way and saying what you think, without forgetting that one person does take the final decision. I especially liked the example " I know one CEO who said, "You're allowed four Nos, and each one has to bring in new information. I will listen to your disagreements, but after the fourth time, if I still disagree, this is the way it's going to be." Bosses have the right to say that. At some point you sign up, and that's where the hierarchy plays a role."

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The Learning Factor's curator insight, November 17, 2013 3:18 AM

The co-author of Influencing Up describes how to build a more productive relationship with the boss.