"On Monday, the annual entrepreneur-focused conference, FailCon, took place in San Francisco, to a near sold-out crowd. I was fortunate enough to attend a couple of panels, and two workshops, one of which left me with a spark of an idea (check out a design firm) the other which shed light on a much-opined and passionate interest of mine (customer satisfaction and how to achieve it). All in all, it was one of the best spent afternoons I have had in my conference-going days – on both sides of the table. (Trade show table, that is!)
Here are some key take aways for me, from the sessions I attended"