Here's what caught my attention:
**""what if I asked you, “how are you feeling?” Brian Solis
Add one word and you unlock a vault of emotion and valuable dialogue
**In a social economy where paying it forward and reciprocity serve as the currency of relationships, emotional exchanges form strong ties
**It takes asking, listening, and responding to instill trust and a sense of meaning into any engagement
**What you walk away with however is priceless; for you now have felt empathy. And, empathy is the secret ingredient to feeling the need for transformation
**the inspiration to find a creative or passionate spark to design new and significant experiences.
**Once you listen, not monitor but truly listen to customer activity and observe online behavior you cannothelp but feel both empathy and harmony
There’s a difference between management and leadership.
There’s a difference between pioneering and following.
There’s a difference between exploring possibilities and chasing them.
I love this quote in this article from one of my favorite people: Maya Angelou
"I've learned that people will forget what you said,
people will forget what you did, but people will never forget how you made them feel".
Selected by Jan Gordon covering "Exploring Change Through Ongoing Discussions"
Read full article here: [http://tinyurl.com/bn6kmq2]