In this age of changing business environment and ever rising customer expectations,it is imperative for any individual and organisation to do anything and everything to remain the first choice of their customers.Here are a few magic mantras to...
Good Customer Service Cincinnati CityBeat Early one morning around the middle of August, I went into the Walgreens here on Madison Avenue in Covington, Ky., to get a pack of cigarettes. A manager of the store was attending to the front cash register.
As a Content Management System WordPress powers millions of websites and blogs and naturally, all of their owners want to see more traffic to their online resources and convert more visitors into leads and customers.
How to replicate Disney's first-class customer experience Retail Customer Experience (blog) The Walt Disney Company has been pleasing audiences with its multi-faceted approach to entertainment since 1923.
Capitalize on emerging technologies by observing user behavior and applying those insights to become smarter, more responsive companies. (Touchpoint Insights | Is Location Awareness the Next Big Thing in the Customer Experience?
Kimpton Hotels is a luxury chain famous for its customer experience. Among their many unusually generous amenities, they allow dogs in all their hotels. Photo credit: JeanninePC99 (cc). For many executives, the terms ...
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