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Those who fail to plan, ultimately plan to fail...
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Twitter Itself Will Soon Decide the Value of Your Tweets

Twitter Itself Will Soon Decide the Value of Your Tweets | Everything you need… | Scoop.it
Twitter will soon attach value ratings to users' tweets. Here's why.

Via David Blundell
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David Blundell's curator insight, February 14, 2013 11:51 PM

Positive noise filter? Potentially scary? Whatever you think, your tweets will soon be valued by Twitter themselves . . .

Gaurav Pandey's curator insight, February 17, 2013 5:51 PM

Smart move from guys at Twitter. Let's see how it pans out. 

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5 Ways to Turn Social Customers Into Brand Ambassadors

5 Ways to Turn Social Customers Into Brand Ambassadors | Everything you need… | Scoop.it
Smart businesses will leverage their social channels to spread a positive brand reputation. Here are five ways to turn customers into brand ambassadors through customer service.

Via David Blundell
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David Blundell's comment, November 25, 2011 12:42 AM
@wayneb77 - pleasure - I particularly like the advice on response times.