The Top Trust Busters That Dilute Your Credibility | Ethical Impact |

"You wouldn’t deliberately dilute your own credibility. But it’s possible that some of your innocent behaviors are producing precisely that unintended consequence.


Credibility problems can come in the form of trust busters. Let’s consider two of the most common ones, along with their fixes that I call trust builders."


Trust Buster #1: Double Talk

Trust Builder #1: Clear the Fog


Trust Buster #2: Pulling Rank

Trust Builder #2: Drop the Pretense


Read the complete article for insightful details.

Via ThinDifference, David Hain