In today’s hyperconnected world, business is more like an organism rather than the 20th-century metaphor of the command & control machine. The speed of change occurring in marketplaces requires stakeholders such employees, partners, suppliers, and customers to individually create, co-create and collaborate together to solve problems faster than the competition. Whether making commitments to customers, co-workers, partners, or your boss, they are watching, collaborating, and making judgments. Remember, teamwork begins by building trust.
Via David Hain