Amazon’s former head of global operations explains why the company was a natural place to apply lean principles, how they’ve worked in practice, and where the future could lead. A McKinsey Quarterly article.
Disruption can be seen as a force for good or evil. On the one hand the business world celebrates the disruptive effects new social business technologies are having on the status quo -- in everything from marketing and customer service to recruitment and sales. On the other, when it comes to internal collaboration and communication, social business software (SBS) is seen as disruptive in that other sense of the word -- a distraction from the job at hand. Topic: Social Business.
Rob Koplowitz remembers it well: that time a decade ago when document management was considered a "non-sexy technology." Thanks to the new emphasis on social business, those days are behind us now. "Over the course of the last eight years I've been with Forrester, we've seen that completely slip on its head," said Koplowitz, a vice president and principal analyst for the technology research house. "Everything has changed so dramatically." Koplowitz reviewed the Topic: Document Management.
It’s been said that no man (or woman) is an island, and this is as true in innovation as it is anywhere else. Communication and the ability to collectively brainstorm has proven to be a great benefit to the corporations that engage in it, and social platforms like Jive, Telligent, Chatter and internal wikis have allowed this process to be faster and more inclusive than ever before. But most companies with social platforms use them primarily for knowledge sharing. Innovation goes beyond kno Topic: Social Business.
While technology has thoroughly infused the workplace, its strategic adoption and meaningful application by the typical worker is actually just beginning. Here's how the digital workplace will look this year.
A tool social scientists use to identify sex workers and drug users can help senior executives find the people most likely to catalyze—or sabotage—organizational-change efforts. A McKinsey Quarterly article.
How we collaborate has profound implications for how we live and work. The author and New York University professor explains how social media has upended traditional norms. A McKinsey & Company article.
A couple of months ago, I shared a vision where all information was at our fingertips. It's a nice vision for the future of work but we have a more immediate problem: How do I collaborate with Jed in Toledo? There have been a lot of solutions proposed. Historically they have involved software solutions that require me to work on a document on my computer, upload it to a collaboration system and wait for Jed. He will then add comments, upload a new version or do both. The likely answer if Jed an Topic: Social Business.
Emerging tech often takes a while to get into the enterprise. This year's watchlist shows that there's plenty of hot new spaces to watch, while a few much older trends are just now reaching mainstream.